External Customer Advisor
JONSSON WORKWEAR
Salary undisclosed
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Description
At Jonsson Workwear, we aim to provide a truly remarkable experience by putting each of our customers first in everything we do. Whether they step into our locations, or we meet them at theirs, we do whatever is possible to serve both our first-time and our longtime customers brilliantly.
To connect them with the best workwear solutions, our customers are supported by an External Customer Advisor. This reliable go-to is an extension of Jonsson Workwear and is responsible for building and maintaining the solid partnerships that propel our business forward.
Our team requires an experienced, high-calibre External Customer Advisor to look after our customers in the Polokwane region. As the dedicated point of contact, you are presentable and professional, with exceptional interpersonal skills. You are prepared to go to great lengths to ensure our customers are served with charm, obsession and consideration.
The individual best suited to this role will be required to:
- Demonstrate the initiative and drive to forge strong customer partnerships.
- Display the intelligence and communication skills needed to connect with individuals at every level of our customer’s business.
- Think big, think laterally and continually look out for new opportunities with determination and persistence.
- Understand each customer’s requirements, and proactively suggest solutions that meet their needs.
- Always follow up, follow through and fulfil your commitments, always.
- Spend a substantial amount of time travelling to call on customers, with Jonsson Workwear Polokwane as your central location when needed.
In line with Jonsson Workwear’s commitment to employment equity, applications from candidates from designated groups, as well as candidates with disabilities, are encouraged.
About this role
Jonsson Workwear is seeking an External Customer Advisor to serve as the primary relationship builder for customers across the Polokwane region. You'll spend significant time in the field visiting clients at their locations, acting as the company's trusted representative and understanding their workwear needs deeply enough to recommend tailored solutions. This role demands someone who is polished and professional, with genuine interpersonal strength and the drive to forge lasting partnerships that grow the business.
Success in this position requires a combination of initiative, communication skill, and follow-through. You'll need to think strategically about customer opportunities, engage effectively with people at all levels within client organisations, and consistently deliver on commitments. The role suits someone who thrives on relationship-building, takes ownership of customer satisfaction, and can balance proactive outreach with responsive problem-solving. Polokwane will serve as your base, but the work is primarily field-based.
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Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable External Customer Advisor postings in Polokwane, and analyze any offer before you accept it.
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