Content Analyst
AlphaSense India
Salary undisclosed
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Description
About AlphaSense:
The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.
The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!
The Role:
Content Analyst will work with our Content team to expand AlphaSense’s content offering and support the needs of our clients. You will work together with a team of: product managers, content analysts, software engineers, and content vendors. Tasks will include: identifying and onboarding new content, configuring automatic content ingestion processes, and monitoring content quality. Content sets include public company presentations, news, regulatory, trade journals, publications, and other content available via the web.
The ideal candidate will have: strong written and verbal communication skills; prior content onboarding and support experience; solid analytical skills; web research; and troubleshooting skills.
Roles and Responsibilities :
- Research & Analysis: Discover new sources of content available on the web to augment our content offering, and additionally evaluate web sources to be onboarded. Strategize and assist in creating frameworks of operation to optimally achieve project goals.
- Content Onboarding & Maintenance: Review content processing alerts. Verify and upload company presentations and other content from company, regulatory, and other websites. Configure new web scraping jobs via an admin interface. Maintain existing scraping jobs, adjusting configuration as needed to ensure quality content ingestion. Define requirements for quality reports and execute quality reports.
- Troubleshooting Content Issues : Bring new ideas and concepts forward to develop innovative and effective ways of troubleshooting content issues.
- Content Support: As a subject matter expert, you will be responsible for 3rd level support, addressing content-related inquiries. Escalate to internal teams and externally to content providers when necessary, raise tickets, and track issues. Coordinate with engineering teams, product managers, and content providers regularly.
- Coordinate with content providers : Proactively follow up with content providers and internal teams in order to resolve issues in a timely manner. Keep the stakeholders/requestors up to date on their reported issues.
- Content Flow Monitoring & Reporting : Track processing state, generate content usage reports, and maintain logs of content requests (e.g., via Productboard or similar tools).
- Documentation : Create, update, and document content onboarding processes.
- Quality Assurance and Quality Control: review documents for property categorization and tagging across our processing pipeline of content
Candidate Requirements:
- Outstanding oral and written communication skills
- 0-4 years of data entry and/or data maintenance experience.
- A high aptitude and willingness to learn. Because of our diverse base of clients, much of the technical knowledge required to succeed will be learned on the job
- Knowledge of MS Office, Google Suite and basic technical knowledge
- Superior Excel Skills
- Ability to distill and explain complex issues in simple terms
- Energetic and creative individual, possessing natural curiosity with the ability to learn quickly and adapt
- Effective time management and task prioritization when under pressure
- Ability and interest to work independently.
- Must be able to work a late shift to support the U.S. revenue team.
- Bachelor’s Degree.
- Experience with financial information / data and analyst workflows
Optional/Strong Plus Qualifications:
- Experience managing content aggregation processes
- Experience processing documents published by companies (presentations, filings, press releases, transcripts)
- Experience configuring web crawl jobs (structured or unstructured data sets)
AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.
In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.
Recruiting Scams and Fraud
We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note:
- AlphaSense never asks candidates to pay for job applications, equipment, or training.
- All official communications will come from an @alpha-sense.com email address.
- If you’re unsure about a job posting or recruiter, verify it on our Careers page.
If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.
Benefits
- stock options
About this role
AlphaSense is building the market intelligence platform trusted by over 6,000 enterprise clients, including most of the S&P 500. As a Content Analyst in the Mumbai office, you would be central to expanding and maintaining the content that powers this AI-driven platform—everything from equity research and company filings to news, regulatory documents, and expert call transcripts.
The role blends research, technical configuration, and quality assurance. You'll identify new web-based content sources, set up and maintain automated scraping jobs through an admin interface, verify content uploads, and troubleshoot issues as they arise. You'll also serve as a third-level support contact for content-related questions from internal teams and external providers, coordinating across product, engineering, and vendor partners to resolve problems quickly. Documentation and reporting are ongoing parts of the work, as is monitoring content flow and quality across the processing pipeline.
Success here requires strong communication skills, solid Excel proficiency, and a methodical approach to problem-solving. You'll need 0–4 years of data entry or data maintenance experience, a bachelor's degree, and the ability to work independently under pressure—including late shifts to support the U.S. revenue team. Prior exposure to financial data, document processing workflows, or web crawl configuration would be valuable, though much of the technical knowledge is learned on the job. This is a full-time, in-office position in Mumbai.
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Pay for this role
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