Internship: Ticket Sales (Part-Time/Seasonal)
Monumental Sports & Entertainment
Salary undisclosed
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Description
Monumental Sports & Entertainment (MSE) is one of the leading integrated sports and entertainment companies globally. MSE’s portfolio spans premier professional sports teams, world-class venues, and next-generation media properties, with marquee assets including the NHL’s Washington Capitals, NBA’s Washington Wizards, WNBA’s Washington Mystics, NBA G League’s Capital City Go-Go, Capital One Arena, and Monumental Sports Network, along with an investment in Team Liquid.
Rooted in the nation’s capital, MSE brings Washington, D.C's distinct influence, ambition, and leadership to the global sports and entertainment landscape. The company harnesses the power of its platform to drive continuous innovation and deliver extraordinary experiences that inspire and unite our community, our fans, and our people.
Our success is powered by talented people who bring passion, creativity, and collaboration to everything they do. If you're looking to build your career in a dynamic, fast-paced organization that's shaping the future of sports and entertainment, we'd love to hear from you.
Position Overview:
The Ticket Sales Intern will work closely with the Ticket Sales, Group Sales, and Membership Services teams to implement Washington Mystics sales initiatives and achieve ticket sales and revenue goals. Internship experience will focus on the fundamentals of the sales process. This is a paid internship.
Are you passionate about sports and looking for hands-on sales experience? We'd love to hear from you!
Responsibilities:
- Research, expand, and manage the group sales database with focus on strategic categories for event planning purposes.
- Make introductory phone calls to sales prospects.
- Prepare various marketing items related to group initiatives and programs.
- Build relationships to provide repeat business and excellent customer service.
- Other duties as assigned.
Minimum Qualifications:
- Current undergraduate or graduate student.
- Ability to work a minimum of 20 hours per week.
- Exceptional work ethic, strong desire to succeed, eagerness to learn, a passion for the sports industry, and an interest in sales.
- Strong time management and organizational skills.
- Competitive nature and a positive attitude.
- Proficient in Microsoft Office and Outlook.
- Familiarity with social media tools.
- Strong interpersonal, written, and verbal communication skills.
- Ability to provide outstanding customer service to our clients.
- Flexibility to work evenings, weekends, and holidays as needed.
- Reliable transportation and housing.
Pay Rate: $18.40 USD/hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
About this role
Monumental Sports & Entertainment is seeking a part-time seasonal intern to support ticket sales efforts for the Washington Mystics. You'll work alongside the Ticket Sales, Group Sales, and Membership Services teams on concrete sales fundamentals—researching and building out group sales databases, making prospect calls, creating marketing materials, and nurturing client relationships to drive repeat business. The role offers hands-on exposure to how a major sports organization converts leads into revenue.
This position suits someone currently enrolled in an undergraduate or graduate program who can commit at least 20 hours weekly and has genuine interest in sports and sales. You'll need strong organizational skills, proficiency with Microsoft Office and Outlook, and the interpersonal polish to provide excellent customer service. The schedule includes evenings, weekends, and holidays, and you'll need reliable transportation. The internship pays $18.40 per hour.
If you're competitive, eager to learn the sales process from the ground up, and want real experience at a major sports and entertainment company, this could be a solid entry point into the industry.
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