Store Supervisor (Part-Time)
STUDS
$17 / hour
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Description
Studs is a category-defining ear piercing and earring brand named one of “the 10 most innovative companies in retail for 2023” by Fast Company. Studs connects ear piercing with aftercare and earring shopping to create an end-to-end Earscaping® experience. We offer a better retail and digital experience that prioritizes safety and expertise in a cool, fun and welcoming environment, along with a wide earring assortment—all at an accessible price point.
*Please Note: The official title for this role will be Studio Supervisor*
Location: New Orleans, LA | Reports to: Studio Manager | Part Time
Hourly Rate: $17
The Studio Supervisor plays a critical support role in the daily operations of the Studio, serving as a trusted keyholder and frontline leader. This role is designed for team members who consistently demonstrate strong judgment, attention to detail, and the ability to operate independently.
As a Studio Supervisor, you’ll help open and close the Studio, support floor leadership during peak periods, and ensure a consistent customer and brand experience. You’ll also set the tone on the floor — modeling our values, reinforcing service standards, and supporting operational execution. This is a non-managerial role but one that requires maturity, ownership, and leadership by example.
Key Responsibilities:
Operational Execution & Sales Support
- Opens and closes the Studio independently and ensures all opening/closing procedures are completed accurately
- Supports daily execution of visual merchandising, supply restocks, and Studio upkeep
- Reviews daily business and helps implement strategies to drive results
- Acts as a floor leader during assigned shifts, helping structure the team to deliver both sales and service goals
- Upholds compliance with safety and brand standards, including regulations tied to piercing and Studio cleanliness
Customer Experience
- Delivers exceptional service and educates customers on the Studs experience
- Supports service recovery and escalates customer concerns as needed
- Ensures a warm, welcoming, and consistent customer journey aligned with our service expectations
Team Support & Culture
- Sets a strong example for professionalism, inclusion, and accountability
- Provides real-time feedback and support to teammates when appropriate, escalating as needed
- Helps reinforce company values and contributes to a collaborative, feedback-rich environment
Requirements:
- Prior experience in a keyholder or shift lead role that included independent operations and opening/closing responsibilities
- Must be available to work a flexible schedule of varying days and hours, including evenings, weekends, and holidays
- Must have at least 4 days of availability, inclusive of Saturday and Sunday. Excluding approved unscheduled time away.
- Reliably attend work as scheduled for up to 29 hours per week, in line with local laws and subject to any approved accommodations
- Proven track record of professionalism, reliability, and sound judgment in a customer-facing environment
- Comfortable standing for extended periods (up to 8+ hours) and able to lift/move at least 20 lbs
- Able to handle chemicals safely and follow all relevant health, safety, and compliance protocols
- Confident operating solo and taking ownership of floor leadership responsibilities when assigned
- Brings a positive attitude, receives feedback well, and contributes to a collaborative, service-oriented team culture
Benefits & Perks
- Paid Safe & Sick Leave Accrual
- FSA Health and Commuter Tax-Advantaged Accounts
- 401(k) Retirement Savings Plan
- Exclusive Employee Discounts on Piercings and Jewelry (we’ve got your friends and family covered too!)
Studs is an equal opportunity employer and is committed to providing a work environment that fosters diversity, inclusion, and equal opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status. Studs considers qualified applicants with criminal histories. We comply with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which we operate. If you require an accommodation for the application process, please fill out this form.
Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Click here for the Studs Privacy Notice for California Applicants.
Benefits
- 401(k)
- flexible schedule
- sick leave
About this role
Working as a Studio Supervisor at Studs means taking on genuine operational leadership in a fast-growing retail concept that's redefining ear piercing and earring shopping. You'll be a keyholder responsible for opening and closing the New Orleans location independently, managing floor operations during your shifts, and modeling the brand's service standards while supporting a small team. This role sits between individual contributor and manager—you won't have direct reports, but you'll lead by example, provide real-time feedback to teammates, and help drive both sales execution and customer experience during peak periods.
The position requires someone with prior keyholder or shift lead experience who can operate confidently on their own and handle the practical demands of the role: standing for extended shifts, managing inventory and visual merchandising, maintaining compliance with piercing and safety protocols, and staying composed during service recovery moments. You'll need genuine flexibility, committing to at least four days weekly including weekends and evenings, with availability for up to 29 hours per week at $17 per hour.
This is a good fit if you thrive in a fast-paced retail environment, take pride in operational detail, and want to grow within a brand that's genuinely innovative in its category. Studs offers paid leave, retirement savings, tax-advantaged accounts, and employee discounts—solid fundamentals for part-time work.
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Pay for this role
$17 per hour
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