Patient Recruiter (PST/EST/CST Timezone)
Indeed
Salary undisclosed
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Description
Job Title: Patient Recruiter (Full Time, EST Hours)
Department: Patient Recruitment
Location: Remote (EST Hours)
Employment Type: Full- Time, Temporary for 3-4 months with permanent placement available
Language Requirement: English Required; Spanish-English Preferred
About the Role
UniTriTeam is seeking a motivated and empathetic Patient Recruiter to support one of our clinical research clients in identifying and qualifying patients for participation in clinical trials. This part-time, remote position plays a critical role in advancing medical research and improving patient lives. Working EST hours, you will help ensure patients receive access to cutting-edge treatments while helping research teams meet recruitment goals.
Key Responsibilities
- Conduct outreach to potential clinical trial participants via inbound and outbound calls
- Pre-screen and assess patients for eligibility based on study protocols
- Educate patients on clinical trial participation, benefits, and expectations
- Maintain accurate records of all interactions in the recruitment tracking system
- Collaborate with study teams to ensure timely follow-up and enrollment
- Use CRM software (such as HubSpot) and phone systems for communication and tracking
- Provide culturally sensitive support in both English and Spanish, as needed
- Target total calls of 70 per day with 5 patients scheduled per day for screening visits
What We’re Looking For
- Medical background (Bachelor’s degree in a healthcare-related field such as Nursing, Biology, or similar is acceptable)
- Clinical Research Experience Required, minimum 1-year in patient recruitment setting or clinical research coordinator setting required
- Minimum of 2 years of call center experience, preferably in a medical or clinical setting
- Bilingual (Spanish/English) with strong verbal and written communication skills is preferred
- Experience with SalesForce and virtual call center or phone systems is a strong plus
- Excellent organizational and time management skills
- Ability to work independently and adhere to deadlines
- Passion for advancing medical research and improving patient outcomes
Why Join UniTriTeam
At UniTriTeam, we believe people make the difference. We support teams in the clinical research space by providing global, remote talent that integrates seamlessly into your workflow. You’ll be part of a company that is mission-driven, people-first, and proud to support breakthroughs in medicine.
About this role
This temporary patient recruiter role with UniTriTeam supports clinical research enrollment by identifying and qualifying eligible trial participants. Working EST hours from a remote setup, you'll conduct daily outreach via phone—targeting 70 calls and five scheduled screenings per day—while maintaining recruitment records in CRM systems like HubSpot. The work involves pre-screening patients against study protocols, explaining trial participation to candidates, and coordinating with study teams to move qualified patients through enrollment.
The position requires at least one year of clinical research or patient recruitment experience, plus a minimum of two years in call center work (ideally medical-focused). A healthcare-related bachelor's degree is expected, and bilingual Spanish-English capability is strongly preferred for culturally appropriate patient support. Familiarity with Salesforce and virtual phone systems is a plus. This is a full-time temporary placement lasting three to four months, with the possibility of permanent placement afterward. The role suits someone with clinical research background who is comfortable with high-volume outbound calling and can balance accuracy in record-keeping with meeting daily recruitment targets.
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Pay for this role
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