Student CEO (SCEO) - COMMUNITY COLLEGE OF PHILADELPHIA
Saxbys
Salary undisclosed
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Description
Accepting applications for Fall 2026 and future semesters!
Reports to: Operations Lead
Classification: Full-time, seasonal
FLSA Status: Non-Exempt
Pay Type: Hourly
Scope: 1 cafe
Location: In-person at assigned cafe
Job Summary: The Student CEO leads all aspects of a Saxbys cafe operation while gaining real-world entrepreneurial experience through Saxbys' Experiential Learning Platform. This role provides undergraduate students with unparalleled ownership of a business while developing leadership skills across team development, community engagement, and financial management.
What You Will Own
- Team Development: Build and lead a high-performing team of peers through effective recruiting, training, coaching, and performance management to create a positive work environment that embodies Saxbys' values and culture.
- Community Leadership: Establish the cafe as a community cornerstone through exceptional hospitality, meaningful partnerships, and impactful initiatives that demonstrate Saxbys' commitment to making life better.
- Financial Management: Drive cafe profitability by managing sales growth, labor costs, inventory, and overall operational efficiency while maintaining Saxbys' high standards for product quality and guest experience.
- Brand Representation: Serve as the face of Saxbys on campus, effectively communicating the company's mission, values, and Experiential Learning Platform to stakeholders, guests, and potential team members.
Who You Will Support
- Operations Lead: Collaborate on strategic initiatives, provide regular updates on cafe performance, and implement feedback to continuously improve operations.
- Marketing Team: Generate content for social media, implement local marketing initiatives, and execute promotional campaigns to drive cafe awareness and sales.
- Recruiting Team: Assist in identifying, recruiting, and developing talent for both cafe positions and future Student CEO succession planning.
Who You Will Supervise
This position will supervise around 15 direct reports depending on the size of the cafe
What Success Looks Like
- Cafe achieves or exceeds budgeted revenue targets
- Cafe operates at or above budgeted Net Operating Income
- 30%+ of cafe staff are developed into Team Leads
- Guest satisfaction metrics consistently above 4.5/5
Where You Excel
- Confident Communicator
- Developer of Individual Contributors
- Master of Prioritization
- Adaptable to Change
- Autonomous Problem Solving
- Financial Acumen
What You Have Done
- Completed at least one year of undergraduate studies
- Prior Saxbys cafe experience preferred
- Demonstrated leadership experience in academic, professional, or volunteer settings
- Experience in customer service, hospitality, or retail preferred
What is Required
- Support, exhibit, and promote Saxbys Mission and Core Values in all daily activities.
- Must be an undergraduate student of the partner organization in good academic standing
- Ability to work 30-40 hours per week during cafe operating hours
- Physical requirements:
- Able to stand, walk, and smile for extended periods of time
- Able to stoop and kneel
- Push, pull, lift or carry up to 35 lbs
- Ascend or descend ladders, stairs, ramps
About this role
Saxbys' Student CEO program at Community College of Philadelphia offers undergraduates genuine ownership of a cafe operation—not just a job title. You'd manage all aspects of the business, from leading a team of around 15 peers to hitting revenue and profitability targets, while building the cafe into a community hub. This is a full-time seasonal role designed as an experiential learning platform, so you're expected to develop real entrepreneurial and leadership skills across team building, financial management, and brand representation.
The role demands someone who can juggle multiple priorities: recruiting and coaching staff, driving sales and controlling costs, creating social media content, and serving as Saxbys' face on campus. You'll report to an Operations Lead and collaborate with marketing and recruiting teams, but the day-to-day decisions and accountability rest with you. Success means hitting financial targets, maintaining high guest satisfaction, and developing your team members into future leaders.
You'll need at least one year of undergraduate study completed and must be in good academic standing at Community College of Philadelphia. Prior Saxbys experience is preferred, along with demonstrated leadership and customer service or hospitality background. The position requires availability for 30–40 hours per week during cafe hours and the physical capacity for standing, lifting up to 35 pounds, and working in a fast-paced environment. This is a volunteer role, so compensation is the learning experience itself.
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