Inside Sales Representative (Remote)
Stress Free Auto Care
Salary undisclosed
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Description
Join the Team at Stress-Free Auto Care: Where Your Skills and Passion Drive Success!
Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. Our mission is simple: make auto care a stress-free, trustworthy experience for everyone. Join us on this exciting journey and play a pivotal role in reshaping the automotive service industry!
About the Role
At Stress Free Auto Care, we’re redefining the automotive service experience by blending VIP-level customer service with high-impact sales results. We’re seeking sales-driven customer service professionals who can confidently handle 75–100 inbound/outbound calls per day, meet KPIs, and close service appointments. You won’t be cold calling strangers—these are warm leads and current customers—your job is to build trust, uncover needs, and secure the appointment while maximizing upsell and cross-sell opportunities.
What You’ll Do
- Convert inbound and outbound calls into confirmed vehicle service appointments.
- Achieve and exceed KPIs for conversion rates, upsells, cross-sells, and revenue goals.
- Recommend additional repairs, maintenance packages, and service upgrades that benefit the customer.
- Provide VIP white glove customer service, ensuring every interaction builds trust and loyalty.
- Communicate clearly with customers about services, timelines, and costs.
- Use our CRM to track leads, schedule appointments, and document all customer interactions.
- Collaborate with shop teams to ensure seamless handoffs and exceptional follow-through.
What’s in It for You
- Competitive Base Pay: Hourly + Commission + Bonuses (OTE: $100,000)
- Benefits:
- PTO + 6 paid holidays annually
- Medical, Dental, and Vision Insurance
- 401(k) with 4% employer match
- Employee referral program
- Fully Remote: Must reside in the following states: Arizona, California, Florida, Indiana, Michigan, Minnesota, Missouri, Nebraska, Nevada, North Carolina, South Carolina, or Texas
- Career Growth: We’re expanding quickly, offering opportunities to advance into leadership and higher-earning sales roles.
What We’re Looking For
- Sales Development / Call Center / Inside Sales experience (automotive experience a plus, but not required).
- Strong phone presence with experience handling high call volumes (75–100+ calls/day).
- Ability to influence and close without being pushy—consultative, trust-based selling.
- Skilled at meeting or exceeding sales and service KPIs.
- Proficiency with CRM tools and strong organizational skills.
- Fast and accurate typing (40+ WPM).
- Thrives in a fast-paced, goal-driven environment while delivering outstanding customer care.
- Must reside in the following states: Arizona, California, Florida, Indiana, Michigan, Minnesota, Missouri, Nebraska, Nevada, North Carolina, South Carolina, or Texas
- Apply today and turn customer conversations into revenue—and rewards!
Ready to Elevate Your Career? If you’re interested in joining a supportive team that values your skills and dedication, we’d love to hear from you! Apply today to help us redefine automotive care.
About this role
Stress Free Auto Care is hiring an Inside Sales Representative to handle a high-volume phone operation converting warm leads and existing customers into confirmed service appointments. You'll manage 75–100 calls daily, balancing consultative selling with clear KPI targets around conversion rates, upsells, cross-sells, and revenue. The role requires you to recommend relevant repairs and maintenance packages, document interactions in a CRM, and coordinate with the shop team to ensure smooth handoffs—all while maintaining the VIP-level service standard the company emphasizes.
This position suits someone with prior inside sales, call center, or sales development experience who can stay organized and accurate under pressure. You'll need a strong phone presence, the ability to influence without being aggressive, typing speed of 40+ WPM, and comfort with CRM tools. Automotive knowledge is a bonus but not required. The company offers competitive hourly pay plus commission and bonuses with an on-target earnings estimate of $100,000, along with standard benefits including medical, dental, vision, PTO, paid holidays, and a 401(k) match.
Note: The listing says "remote" in the title but specifies "in-office" under work arrangement and requires residency in one of twelve states. Clarify the actual work location before applying.
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Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Inside Sales Representative (Remote) postings in Austin, and analyze any offer before you accept it.
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