Diamond Sales Specialist
Ring Concierge
Salary undisclosed
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Description
About Role
Ring Concierge is a rapidly growing female-founded fine jewelry company specializing in customized engagement rings and fine jewelry. We are seeking a Bespoke Diamond Sales Specialist to become an integral part of our team. Ring Concierge provides a luxury one on one shopping experience for their clients - previous experience with clienteling and diamond sales is required. The ideal candidate has the ability to multi-task and stay organized in a fast-paced environment.
Responsibilities
- Drive sales by building strong client relationships and consistently exceeding individual sales targets
- Use extensive diamond and bespoke product knowledge to act as an expert for the customer
- Achieve an environment for our clients that is reflective of the Ring Concierge aesthetic and company values
- Oversee all facets of sales transactions
- Initial consultation/Identify client needs
- Work with production team on sourcing diamonds
- Present diamonds to client (both local and long-distance) and finalize setting design
- Close sale
- Oversee production timeline
- Maintain continuous and effective communication with client through sales cycle
- Maintain all customer information in an organized manor for our CRM program
- Proactively look for opportunities to drive Bespoke and Fine Jewelry sales growth by identifying new leads and clienteling opportunities
- Maintain a high level of awareness and concern for inventory control and loss prevention
About You
- Excellent interpersonal and communication skills, with the ability to build trust and rapport with diverse clients
- Subject matter expert for diamonds and fine jewelry
- Ability to continuously adapt as the business evolves and grows
- Must be highly organized, proactive and able to multitask in a fast-paced environment
- Team player - willing to jump into other areas of the business to aid when needed
- Passion for diamonds, luxury goods, and delivering exceptional customer experiences
Requirements
- Minimum of 3 years of prior retail sales experience in fine jewelry required
- Bachelor’s or GIA Degree preferred
- Proven experience in luxury sales, fine jewelry, or diamond retail, with a strong track record of meeting or exceeding sales targets
- Must be proficient with Mac computers, and Google Suite
Details
- Full-time role located in midtown NYC
- Office Hours: 9:00 am to 6:00 pm, with the knowledge that we have a startup culture and your day may extend past listed office hours (with the possibility of weekends during busy season, sales or events)
- Travel may be required to meet with clients
- Health, Vision & Dental Insurance for full-time employees
- We offer generous employee discounts on our fine jewelry
- Paid time off, including an extra allowance of 3 days annually for religious observances
- The salary for this position is $72,000 plus meaningful commission
About this role
Ring Concierge, a female-founded luxury jewelry company, is looking for a Diamond Sales Specialist to manage the full lifecycle of bespoke engagement ring and fine jewelry sales in their midtown Manhattan office. You'd own client relationships from initial consultation through production and delivery, leveraging deep diamond expertise to guide customers through design and sourcing decisions. The role demands strong organizational skills and the ability to juggle multiple clients at different stages of their purchase journey while maintaining meticulous CRM records and staying alert to inventory control.
This position suits someone with at least three years of fine jewelry or luxury retail sales experience who genuinely understands diamonds and can build trust with high-value clients. You'll need to be comfortable with both in-person consultations and remote client presentations, work collaboratively with the production team, and identify new sales opportunities through proactive clienteling. The company operates with startup energy, so flexibility beyond the standard 9 am to 6 pm hours—including occasional weekends during peak seasons—is expected.
The role offers $72,000 base salary plus commission, health and vision coverage, dental insurance, generous employee discounts, and paid time off with three additional days annually for religious observances. A Bachelor's degree or GIA certification is preferred, and proficiency with Mac computers and Google Suite is required.
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Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Diamond Sales Specialist postings in New York, and analyze any offer before you accept it.
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