Client Leader, K-12 Education
DLR Group
Salary undisclosed
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Description
DLR Group is an integrated design firm with a promise to elevate the human experience through design. This fuels the work we do around the world and inspires our mission to improve the lives of our clients, our communities, and our planet. If this sparks your interest, you’re in the right place.
DLR Group's Dallas office has an opening for a K-12 Education Client Leader.
About K-12 Education at DLR Group
Our team of educators, researchers, anthropologists, planners, architects, engineers, building performance experts, and interior designers draw from evidence-based design to aid schools in bridging the gap from old and new to improve all facets of operations, and elevate learning through design. Understanding the rapid pace of technological, social, and cultural change, our K-12 Education Studio works with schools across the country to navigate this change to better serve communities and improve educational experiences and outcomes for students.
Position Summary
As a Client Leader, you will play a key role in business development, managing client relationships and leading contract negotiations. You will educate clients on our design process while collaborating with the project manager to ensure the financial success of each project. Throughout the project lifecycle, you will maintain consistent client contact, foster a collaborative and innovative work environment, and ensure that both client and DLR Group goals are met.
What you will do:
- Manage project execution, ensuring alignment with budget, schedule, and scope while maintaining client expectations
- Collaborate with the Project Manager on staffing, responsibilities, and performance feedback for project team members
- Track project milestones and deliverables, ensuring adherence to quality standards and preparing regular status reports
- Facilitate and document meetings with staff and clients, coordinating project personnel, vendors, and consultants
- Participate in client contract negotiations, manage change requests, and approve project plan modifications
- Support business development initiatives by contributing to RFP responses and participating in client interviews
- Oversee project invoicing, ensuring accuracy and alignment with work deliverables, and manage account receivables
Required Qualifications:
- Bachelor's degree in Architecture, Engineering, Interior Design, or related construction field (Professional licensure preferred)
- At least 10 years of professional experience in the AEC industry, inclusive of at least 5 years in a client-facing role
- Robust understanding of K-12 Education market in the DFW area
- Strong understanding of business management principles, including strategic planning, resource allocation, and leadership
- Knowledge of customer service principles, including needs assessment, quality standards, and customer satisfaction
- Expertise in design techniques and tools for producing technical plans, drawings, and models
- Familiarity with building methods, materials, and systems for construction and renovation projects
- Strong critical thinking, time management, and communication skills, both verbal and written
- Ability to actively listen, understand others' perspectives, and respond thoughtfully in conversations
*TO BE CONSIDERED, PLEASE SUBMIT CURRENT PORTFOLIO/WORK SAMPLES IN PDF FORMAT*
#LI-MIS
DLR Group is an integrated design firm delivering architecture, engineering, interiors, planning, and building optimization for new builds, renovations, and adaptive reuse projects.
We are 100% employee-owned: every employee is literally invested in our clients’ success. At the core of our firm are interdisciplinary teams engaged in every step of project lifecycles. Our teams champion true collaboration, open information sharing, shared risk and reward, value-based decision making, and proficient use of technology to deliver exceptional design. We are pursuing the goals of the 2030 Challenge, the ME2040, and the SE2050, and are an initial signatory of the China Accord and the AIA 2030 Commitment.
Through our values – commitment, creativity, environmental stewardship, fun, integrity, ownership, sharing, teamwork – we elevate the human experience through design, together.
DLR Group follows a four-day in-office work model, with employees having the flexibility to work somewhere other than the office on Fridays.
We are proud to be an Equal Opportunity/Affirmative Action/M/F/Veteran/Disabled employer.
About this role
DLR Group's Dallas office seeks a Client Leader to bridge design expertise with business acumen on K-12 education projects across the DFW region. This contract role combines client relationship management, project oversight, and business development for a multidisciplinary team that includes architects, engineers, researchers, and designers working to improve school facilities and learning outcomes through evidence-based design.
You'll manage the full project lifecycle—from contract negotiation through delivery—ensuring alignment between client expectations, budget, schedule, and scope. Day-to-day responsibilities include coordinating with project managers on staffing and performance, tracking milestones and quality standards, facilitating client and internal meetings, handling invoicing and receivables, and supporting RFP responses. This position requires balancing client advocacy with financial discipline and the ability to communicate DLR Group's design process to school administrators and decision-makers unfamiliar with architectural methodology.
The role demands at least 10 years in the AEC industry with 5+ years in client-facing work, ideally with direct K-12 education market knowledge in the Dallas-Fort Worth area. You'll need a bachelor's degree in architecture, engineering, interior design, or related field (licensure preferred), strong business management fundamentals, and fluency in design tools and construction systems. Submit a current portfolio in PDF format with your application.
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DLR Group Acquires Science and Technology Design Firm McFarlane Architects, Morningstar
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Pay for this role
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