Healthcare Account Manager (Facility Partnerships & Referrals)
Phoenix Med Health
Salary undisclosed
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Description
Phoenix Med Health is a healthcare management services organization (MSO) that builds and operates high-performing medical practices. We focus on growth, operational efficiency, and technology to expand patient access and improve care delivery.
Our teams work directly with partner practices across operations, revenue cycle, business development, and infrastructure—driving real, measurable outcomes in the field.
We move fast, hold a high bar, and prioritize people who take ownership of their work.
Healthcare Account Manager (Facility & Referral Networks)
Overview
This role is employed by Phoenix Med Health (MSO), a healthcare management organization supporting medical practices across operations, growth, and technology.
You will work directly on behalf of Active Vital Care (www.activevitalcare.com), a mobile, multi-specialty medical provider delivering in-home care to patients across assisted living facilities, group homes, and private residences.
We’re hiring someone to own and grow our referral network across assisted living facilities, group homes, home health agencies, hospice, and other healthcare partners.
This is a growth-focused role responsible for driving patient volume through strong, consistent relationships.
What You’ll Do
- Own and grow relationships across facilities, home health agencies, hospice, and other referral sources
- Represent Active Vital Care in the field as the primary point of contact
- Drive consistent patient referrals and new patient registrations
- Conduct regular in-person visits to partners
- Identify and onboard new referral partners
- Track outreach, referrals, and pipeline activity in CRM
- Coordinate internally with scheduling, clinical, and operations teams
- Resolve issues quickly and maintain strong partner satisfaction
- Continuously increase referral volume per account
What We Actually Care About
- You know how to turn relationships into referrals
- You’re comfortable managing multiple referral channels (facilities, agencies, etc.)
- You build trust quickly with both clinical and administrative stakeholders
- You follow up relentlessly and own your pipeline
- You think in terms of growth, volume, and accountability
Requirements
- 2+ years in healthcare account management, business development, or referral management
- Experience working with facilities, home health, hospice, or similar referral environments
- Comfortable being in the field regularly
- Strong communication and relationship management skills
- Highly organized with the ability to manage a high-volume partner pipeline
Nice to Have
- Existing relationships with local facilities or agencies
- Experience with CRM tools and EMRs
- Understanding of the Medicare / senior care landscape
How Success is Measured
- Growth in active referral partners
- Monthly new patient volume
- Referral activity per partner
- Retention and engagement of key accounts
Compensation
- hourly rate + performance incentives tied to referral growth and account performance
If you’re looking for a role where you can take ownership, contribute to real growth, and work alongside a team focused on execution, we’d like to hear from you.
Apply directly through this posting. If there’s a strong fit, our team will reach out with next steps.
About this role
Phoenix Med Health is seeking someone to build and manage the referral network for Active Vital Care, their in-home medical provider serving assisted living facilities, group homes, and private residences. You'd own relationships across multiple referral channels—facilities, home health agencies, hospice providers, and similar partners—with the core mission of driving consistent patient volume and new registrations. This is fundamentally a relationship and pipeline management role: regular in-person visits, consistent follow-up, quick issue resolution, and internal coordination with scheduling and clinical teams to ensure partners stay engaged and satisfied.
The role suits someone with at least two years in healthcare account management, business development, or referral management who's comfortable working in the field and managing a high-volume partner pipeline. You'll need strong communication skills, the ability to build trust quickly with both clinical and administrative stakeholders, and a track record of turning relationships into measurable outcomes. Experience with facilities, home health, hospice, or similar referral environments is expected; familiarity with CRM tools, EMRs, or the Medicare and senior care landscape is a bonus.
Success is tracked clearly: growth in active referral partners, monthly new patient volume, referral activity per partner, and retention of key accounts. You'll be compensated on an hourly rate plus performance incentives tied directly to referral growth and account performance. This is an in-office role based in Phoenix, Arizona, designed for someone who takes ownership, thinks in terms of growth and accountability, and thrives on execution.
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Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Healthcare Account Manager (Facility Partnerships & Referrals) postings in Phoenix, and analyze any offer before you accept it.
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