Store Associate, Rock Center

Hill House Home

Salary undisclosed

New York, New York, United StatesPart-timeOn-siteNovice

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Description

Hill House is seeking Sales Associates to create personalized shopping experiences for our customers at our store in Rock Center, New York. We are hiring full-time and part-time positions that will maintain a retail schedule (including weekends).

What You'll Do:

Build authentic connections with shoppers as you answer questions and complete purchases
Constantly seek ways to improve the customer experience and energize the team to do the same
Become a product expert and offer fit, fabric, style, and gift recommendations
Assist with checking stock on a daily basis and restocking the selling floor when necessary
Perform open and closeout procedures as needed
Ensure and maintain the shop floor and visual display high standard
Work in a fast-paced environment while utilizing exceptional customer service skills
Surprise and delight customers by going above and beyond their expectations

Who You Are:

Retail experience or service industry background, preferred
Self-motivated with exceptional communication and motivational attitude
Passionate about customer experience
High degree of flexibility and initiative
Embraces a culture of learning and advocacy
Has lived experiences with people from different backgrounds and diverse teams

Compensation for the role will be determined based on the candidate's qualifications, skills, and experience. The estimated hourly compensation for this role is $20+/ Hour

Hill House Home is a digital-first lifestyle brand that brings beauty and joy to every day rituals. Since launching with bedding in 2016, Hill House Home has extended its collections to offer bath, baby, accessories and apparel, including their widely beloved Nap Dress®. With its design-centric approach, Hill House Home offers impeccable quality, and timeless, feminine styles through quality products designed to enhance and celebrate life. Their specific aesthetic point-of-view and customer-led approach bring a fresh, accessible perspective to these time honored categories.

Hill House Home Inc. is committed to building a diverse team and fostering an inclusive culture and is proud to be an equal opportunity employer. We embrace and encourage our employees' differences in ethnicity, religion, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by sending an email to hello@hillhousehome.com.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information, please review the E-Verify Participation and Right to Work notices provided with the application materials.

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About this role

Hill House Home is hiring a part-time Store Associate for its Rock Center location in New York. You'll work a retail schedule including weekends, building relationships with customers while developing expertise in the brand's lifestyle collections—from their signature Nap Dress to bedding, bath, and accessories. The role involves answering product questions, completing sales, making personalized recommendations on fit and style, and maintaining the visual standards of the shop floor through daily stock checks and restocking as needed.

This position suits someone with retail or service industry experience who thrives in a fast-paced environment and genuinely enjoys elevating the customer experience. You should be self-motivated, a strong communicator, and comfortable taking initiative to go beyond standard service. The company values people who embrace learning, bring diverse perspectives to the team, and are flexible in how they approach the work.

Compensation starts at $20 per hour and will be adjusted based on your qualifications and experience. Hill House Home is a design-focused digital-first brand founded in 2016, and they're committed to building a diverse and inclusive workplace.

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Pay for this role

The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Store Associate, Rock Center postings in New York, and analyze any offer before you accept it.

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