Service Technician

The Service Technician role is important to the success of all DLP-owned and managed assets, as this individual is part of a team responsible for ensuring we offer a top service experience to our residents, tenants and guests. This includes responsibility for curb appeal, maintenance needs, cleaning, and after-hour emergency service needs. This position requires flexibility and the ability to understand and service the basic needs of all assigned properties, providing assistance as needed and during on-call duties. 

Successfully complete all assigned service requests with no callbacks within 48 hours of being assigned. Displaying exceptional customer service, performing make-ready work to get the rental homes ready once vacated, while ensuring all work orders are managed and closed within 48 hours. This position will require frequent work outdoors in all weather conditions. High levels of customer service are essential for the success of the community as well as the cleanliness and marketability of the scattered sites for leasing and guest reviews. 

Scattered sites encompass all DLP-owned and/or managed assets in the Southeast region. 

Dream Here: Careers at Dream Live Prosper Communities

At Dream Live Prosper Communities, we believe in building not just great communities, but also great careers. We are looking for dedicated, driven professionals to join our team and help us create thriving communities that enrich lives.

Our team members go above and beyond to provide exceptional service, ensuring that our residents love where they live. As a subsidiary of DLP Capital, we uphold a culture of excellence, growth, and purpose. DLP Capital has been recognized on multiple Best Places to Work lists and has been featured on the Inc. 5000 list of fastest-growing companies for 14 consecutive years.

If you're looking for a career with a mission-driven company that values growth, leadership, and impact, Dream Live Prosper Communities is the place for you.

About this opportunity: 

• Headquarters : 405 Golfway W Drive, Suite 300, St Augustine, FL 32095
• Compensation: Starting at $23.00-$25.00 Hourly, depending on experience and certification. Significant bonus potential with excellent performance
• Position type: Full-time 
• This job requires a flexible schedule with varied work hours that may include weekends. 

What we are looking for in a Scattered Site Service Technician:

• Strong handyman skills with experience in basic plumbing, electrical, HVAC, painting, and general repairs.
• Ability to troubleshoot maintenance issues and complete repairs with minimal supervision.
• Ability to lift up to 50 lbs and work indoors and outdoors in varying conditions.
• Organized, dependable, and able to manage time effectively while working in the field.
• Strong customer service and communication skills.
• Comfortable using mobile technology and work order systems.
• CPO Certification is a plus.
• Must provide basic hand tools.
• Able to participate in an on-call rotation.
• Self-starter who can work independently across multiple properties.
• Reliable vehicle capable of transporting tools, equipment, and maintenance supplies.
• Valid driver's license and clean driving record.

What you will do as a Scattered Site Service Technician:

• Travel between scattered-site properties to complete maintenance work orders and on commercial, single family and vacation properties..
• Perform plumbing, electrical, HVAC, painting, appliance, and general maintenance repairs.
• Maintain property grounds, common areas, and amenities of scattered sites.
• Update and manage assigned work orders in property management software.
• Respond to emergency maintenance calls as needed and as part of the on-call rotation.
• Maintain a safe, clean, and professional work environment.
• Other duties as assigned.

What Motivates Us:

Making an Impact: At DLP, making a difference is at the heart of everything we do, whether it’s for our residents, investors, or business partners.

Embracing Challenges: We view roadblocks as opportunities and proactively seek solutions.

Growth: For 14 consecutive years, we’ve been recognized on the Inc. 5000 list as one of America's fastest-growing private companies.

Who We Are:

What We Do: We finance the building of Thriving Communities.

Our Mission: To lead in funding and building Thriving Communities centered in safe, attainable housing, transforming the nation.

Our Purpose: To passionately make an extraordinary impact by transforming lives and building Thriving Communities.

Our Big, Hairy, Audacious Goal (BHAG): To positively impact 10 million lives by funding 5,000 Thriving Communities and becoming one of America’s 100 largest private companies.

Our Culture: We work hard towards ambitious goals, driven by a purpose bigger than ourselves. We seek to make a difference in the affordable housing crisis and the lives of our employees, investors, and partners. We follow our Elite Execution System to develop personally and professionally, striving to Live Fully in all areas of life.

Core Values:

Driven for Greatness: Pursuing knowledge and growth both personally and professionally.

Living Fully: Achieving optimal health in all life aspects: faith, family, friends, freedom, fun, fulfillment, fitness, and finance.

Grit: Demonstrating endurance and commitment to achieve long-term goals.

Community: Elevating the greater good and cultivating thriving relationships.

Authenticity: Being true to ourselves and others, fostering growth through open dialogue.

Prepared to Win: Applying discipline and consistent effort to achieve our goals.

Kingdom Impact: Sharing God’s love through our work and service.

Twenty-Mile March: Focusing on clear goals and consistently evaluating our performance.

Stewardship: Committing to those who trust us with their capital, communities, and careers.

Servant Leadership: Leading with high standards and humility, empowering growth and accountability.

Benefits and Perks:

PTO, health/dental/vision/life insurance, 401(k) matching, learning/educational incentives, Volunteer Time Off, well-being programs, company events, self-improvement/productivity tools, & the incredible feeling of making a difference.

Equal Opportunity Employer:

DLP is a committed Equal Opportunity Employer. If you are a qualified individual with a disability and require assistance in searching for a position or submitting an application, please contact HR at hr@dlpcapital.com. Offers of employment are conditional upon satisfactory completion of pre-employment background verification (including E-Verify). California applicants can view our California Data Privacy Policy here.