Managing Director, Technical Account Lead – Utilities (Transmission and Distribution))
West Monroe Experienced
$290,000 - $330,000 / year
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Description
Are you ready to make an impact?
Position Overview:
West Monroe is seeking a senior, technically grounded Managing Director to serve as the Technical Account Lead for a large CA IOU, working in close partnership with the Account Lead to deepen and expand one of the firm’s most strategic utility relationships.
This role is purpose-built for a leader who operates at the intersection of client intimacy, technical credibility, and commercial growth. You will be embedded in the utility client account, developing a deep understanding of the client’s most complex technology and grid challenges, and translating those challenges into actionable opportunities for West Monroe.
You will act as the technical “tip of the spear”—engaging credibly with utility’s technology and grid leadership, pressure-testing problem statements, identifying downstream implications, and mobilizing the right experts from across West Monroe’s Technology & Experience Practice and broader Firm.
Success in this role requires the ability to connect dots faster than the client, shape solutions before they are fully defined, and convert technical insight into measurable revenue growth and long-term partnership value.
Key Responsibilities:
Utility Account Technical Leadership
- Serve as the primary technical advisor and thought partner to utility account across IT, OT, and grid modernization domains
- Develop a deep, first-hand understanding of the utility’s technology landscape, constraints, and strategic priorities
- Engage directly with utility’s stakeholders (CIO, CTO, grid operations, engineering, and architecture teams) with high technical credibility
- Deconstruct client challenges into root causes, risks, and technical and operational implications
- Proactively identify white space opportunities by anticipating needs across utility’s T&D and enterprise technology ecosystem
Opportunity Shaping & Solution Orchestration
- Translate client problems into well-defined, actionable opportunities aligned to West Monroe capabilities
- Act as the bridge between utilities and West Monroe’s TechEx practice, bringing the right SMEs, architects, and delivery leaders into the conversation at the right time
- Shape and co-develop solutions that are technically sound, commercially viable, and differentiated
- Lead or support proposal development, solutioning, and deal strategy for complex engagements
- Ensure continuity from problem identification -> solution shaping -> deal closure -> delivery alignment
Commercial Ownership & Growth
- Own and deliver against revenue targets specific to the utility account
- Partner with the Account Lead to define and execute a multi-year account growth strategy
- Expand West Monroe’s footprint into new buying centers through technical credibility and insight-led selling
- Drive pipeline development through proactive client engagement and opportunity identification
Preferred Technical Domain Focus Areas
- Grid & OT Systems: ADMS, EMS, DERMS, SCADA, outage management, grid-edge integration
- Enterprise Platforms: SAP/Oracle (ERP, EAM), asset management, work management systems
- Data, Cloud & AI: Cloud platforms (AWS/Azure/GCP), data architecture, advanced analytics, AI/ML for grid and asset intelligence
- Grid Modernization: DER integration, electrification, reliability and resilience programs
- IT/OT Convergence: Architecture, cybersecurity, data integration, and operational alignment
Qualifications:
- 15+ years of experience in utility technology, consulting, or related leadership roles
- Deep, hands-on understanding of electric utility IT and OT environments (T&D focus)
- Demonstrated ability to engage credibly in technical conversations with utility engineering and architecture leaders
- Proven track record of originating, shaping, and closing complex deals ($5M+)
- Experience working within or closely with large IOUs (preferably PG&E or similar-scale utilities)
- Strong commercial acumen with the ability to translate technical challenges into revenue opportunities
- Ability to navigate ambiguity, connect disparate issues, and synthesize into clear client solutions
- Executive presence with a bias toward action and ownership
- Bachelor’s degree with strong academic achievement; MBA or equivalent advanced technology degree preferred.
- This role requires the ability to travel, as required based on client and organizational demands. Additionally, it requires the ability to be in-person at least three days a week.
Why West Monroe
At West Monroe, you’ll play a defining role in shaping one of our most strategic utility relationships. This role offers the opportunity to operate at the center of grid modernization, digital transformation, and AI, while directly influencing account growth, client outcomes, and the evolution of our Utilities practice.
Ready to get started? Join our team and make an impact
To learn more about inclusion and diversity at West Monroe, visit www.wmp.com/inclusion.
Based on pay transparency guidelines, a reasonable expectation for the salary range for this role is listed below. Information on our competitive total rewards package, including our bonus structure and benefits is here. Individual salaries are determined by evaluating a variety of factors including geography, experience, skills, education, and internal equity. Employees in proximity of our Seattle, Washington DC, Los Angeles, New York, and San Francisco offices will have a geographic premium applied to this salary scale.
Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan, purchase shares from our employee stock ownership program and be eligible to receive annual bonuses. Employees will also receive unlimited flexible time off and ten paid holidays throughout the calendar year. Eligibility for ten weeks of paid parental leave will also be available upon hire date.
Other consultancies talk at you.
At West Monroe, we work with you.
We’re a global business and technology consulting firm passionate about creating measurable value for our clients, delivering real-world solutions.
The combination of business and technology is not new, but how we bring them together is unique. We’re fluent in both. We know that technology alone is not the answer, but how we apply it is. We rely on data to constantly adapt and solve new challenges. Actions that work today with outcomes that generate value for years to come.
At West Monroe, we zero in on the heart of the opportunity, getting to results faster and preparing people for what’s next.
You’ll feel the difference in how we work. We show up personally. We’re right there in the room with you, co-creating through the challenges. With West Monroe, collaboration isn’t a lofty promise, but a daily action. We work together with you to turn vision into clear action with lasting impact.
West Monroe is an Equal Employment Opportunity Employer
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visit www.westmonroe.com/inclusion. If you require a reasonable accommodation to participate in our recruiting process, please inquire by sending an email to recruiting@westmonroe.com.
Please review our company disclosures regarding use of artificial intelligence during the hiring process. West Monroe uses the BrightHire platform to record live interviews so our team can capture notes more accurately, stay focused on the conversation, and continually improve our interview process. You can review our privacy notice for more information about this process and how recordings are used. If you have any questions, reach out to recruiting@westmonroe.com.
If you are based in California, we encourage you to read West Monroe’s Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here.
Benefits
- health insurance
- 401(k)
- stock options
- parental leave
- life insurance
About this role
West Monroe is looking for a senior technical leader to anchor one of its most important utility client relationships in California. You'd operate as the primary technical advisor to a large IOU, working across IT, OT, and grid modernization challenges while partnering closely with the Account Lead to grow the engagement. This is fundamentally a role about translating complex utility technology problems into actionable opportunities—you'd spend significant time embedded with the client's CIO, CTO, and engineering teams, building credibility around their transmission and distribution systems, enterprise platforms, and grid modernization initiatives.
The work sits at the intersection of deep technical credibility and commercial growth. You'd be responsible for identifying white space opportunities across the utility's technology ecosystem, shaping solutions before they're fully defined, orchestrating West Monroe's experts into the right conversations, and ultimately owning revenue targets and multi-year account strategy. Success means connecting dots faster than the client, moving seamlessly from problem identification through deal closure to delivery alignment, and expanding West Monroe's footprint into new buying centers through insight-led selling.
The role demands 15+ years in utility technology or consulting, with hands-on experience in electric utility IT and OT environments—particularly transmission and distribution. You'll need a proven track record closing complex deals ($5M+), ideally with large IOUs like PG&E, plus the ability to engage credibly with utility leadership on topics like ADMS, SCADA, ERP systems, cloud platforms, and grid modernization. The position is based in Los Angeles and requires in-office presence at least three days weekly, with travel as needed. Salary is $290,000–$330,000.
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Pay for this role
$290,000 to $330,000 per year
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