Escrow Officer w/ Book
Orchard
Salary undisclosed
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Description
About Orchard
Orchard is radically simplifying the way people buy and sell their homes. For the average American, the home purchase and sale process takes months, creates anxiety, and is filled with uncertainty and hassle. Orchard has reimagined the end-to-end experience of buying and selling, from innovative home search tools to find the perfect home to the ability to buy a new home before selling your current one. Orchard customers manage the entire experience through a personalized online dashboard, while also getting the support of best-in-class Orchard real estate agents.
Headquartered in New York City with teammates across the US, Orchard boasts over 150+ employees. We have financing from top-tier investors including Revolution, Firstmark, Accomplice, Navitas and Juxtapose, who have also backed the likes of Pinterest, Airbnb, Shopify and Sweetgreen. We're proud to be recognized by Crain's, Inc. 5000, Glassdoor, Parity.org and Built In on their lists of best places to work.
About the Role
Orchard Title is looking for a dynamic Escrow Officer who has a current book of business, to manage the closing process and provide an exceptional experience for customers for both their own deals and Orchard Brokerage closings. The ideal candidate is a seasoned real estate professional with expert knowledge of residential closings. If you are used to working with high-stakes, time-sensitive deals and managing your own pipeline, then we want to hear from you! This is a full time role that will report into the Escrow Manager for your market. We are open to any of the following locations for this role: Phoenix, Denver, Austin, Dallas, Houston, or San Antonio.
What You’ll Do Here:
- Actively seek new business by attending sales meetings, real estate events, escrow, and management meetings and interact with lending and banking to increase capture rate.
- Prepare closing disclosures, escrow agreements and all other settlement documents according to lender and/or buyer/seller instructions
- Clearly communicate and collaborate with cross-functional departments in Customer Experience, Brokerage, Contract Operations, and Funding to promptly troubleshoot and resolve any issues in the Title process to avoid delays
- Obtain clear title by curing title defects, satisfying existing liens and encumbrances against property or principals, and verifying proper vesting
- Balance all financials with corresponding invoices and tax balances
- Provide correct lender closing instructions and oversee the receipt and proper disbursement of funds; ensure all outstanding checks and escrowed funds are properly managed
- Maintain compliance with Orchard Title policies and procedures in accordance with governing laws, regulations, regulatory agencies and company standards
We’d Love to Hear From You if You Have:
- 3+ years of experience as an Licensed Escrow Officer with their own book of business. Expected to bring in a minimum of 5 closings a month from their book of business.
- Exceptional verbal and written customer service skills that help form positive relationships both internally and externally
- Confidence working with technologies (Google Suite) and speciality software (e.g. Qualia) Will train if needed.
- Working knowledge of state-level escrow rules and regulations enforced by Dept of Insurance
- A team player mentality who subscribes to the concept of “Team Before Self”
- Passion for innovation and are comfortable with change
- Organization skills and are exceptionally detail-oriented
Orchard is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable law.
About this role
Orchard Title is seeking an experienced Escrow Officer to join their Phoenix office (or Denver, Austin, Dallas, Houston, or San Antonio) who can bring an established book of business and manage closings for both their own deals and Orchard's brokerage clients. This is a contract position reporting to the Escrow Manager, suited for a seasoned professional comfortable with high-volume, time-sensitive transactions who expects to close a minimum of five deals monthly from their existing pipeline.
The role blends business development with core escrow operations. You'll actively cultivate new business through industry events and lender relationships while handling the full closing lifecycle—preparing settlement documents, curing title defects, managing funds disbursement, and ensuring compliance with state regulations and company standards. Success requires balancing your own client relationships with collaboration across Orchard's Customer Experience, Brokerage, and Contract Operations teams to resolve issues quickly and keep deals on track.
The ideal candidate holds a current escrow license with three or more years of experience managing their own book, strong communication skills, and working knowledge of state-level escrow law. Comfort with Google Suite and specialty software like Qualia is expected, though training is available. This position rewards someone who thrives on bringing in business, managing complex details, and operating within a growing, innovation-focused organization.
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Pay for this role
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