Escrow Officer w/ Book
Orchard
Salary undisclosed
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Description
About Orchard
Orchard is radically simplifying the way people buy and sell their homes. For the average American, the home purchase and sale process takes months, creates anxiety, and is filled with uncertainty and hassle. Orchard has reimagined the end-to-end experience of buying and selling, from innovative home search tools to find the perfect home to the ability to buy a new home before selling your current one. Orchard customers manage the entire experience through a personalized online dashboard, while also getting the support of best-in-class Orchard real estate agents.
Headquartered in New York City with teammates across the US, Orchard boasts over 150+ employees. We have financing from top-tier investors including Revolution, Firstmark, Accomplice, Navitas and Juxtapose, who have also backed the likes of Pinterest, Airbnb, Shopify and Sweetgreen. We're proud to be recognized by Crain's, Inc. 5000, Glassdoor, Parity.org and Built In on their lists of best places to work.
About the Role
Orchard Title is looking for a dynamic Escrow Officer who has a current book of business, to manage the closing process and provide an exceptional experience for customers for both their own deals and Orchard Brokerage closings. The ideal candidate is a seasoned real estate professional with expert knowledge of residential closings. If you are used to working with high-stakes, time-sensitive deals and managing your own pipeline, then we want to hear from you! This is a full time role that will report into the Escrow Manager for your market. We are open to any of the following locations for this role: Phoenix, Denver, Austin, Dallas, Houston, or San Antonio.
What You’ll Do Here:
- Actively seek new business by attending sales meetings, real estate events, escrow, and management meetings and interact with lending and banking to increase capture rate.
- Prepare closing disclosures, escrow agreements and all other settlement documents according to lender and/or buyer/seller instructions
- Clearly communicate and collaborate with cross-functional departments in Customer Experience, Brokerage, Contract Operations, and Funding to promptly troubleshoot and resolve any issues in the Title process to avoid delays
- Obtain clear title by curing title defects, satisfying existing liens and encumbrances against property or principals, and verifying proper vesting
- Balance all financials with corresponding invoices and tax balances
- Provide correct lender closing instructions and oversee the receipt and proper disbursement of funds; ensure all outstanding checks and escrowed funds are properly managed
- Maintain compliance with Orchard Title policies and procedures in accordance with governing laws, regulations, regulatory agencies and company standards
We’d Love to Hear From You if You Have:
- 3+ years of experience as an Licensed Escrow Officer with their own book of business. Expected to bring in a minimum of 5 closings a month from their book of business.
- Exceptional verbal and written customer service skills that help form positive relationships both internally and externally
- Confidence working with technologies (Google Suite) and speciality software (e.g. Qualia) Will train if needed.
- Working knowledge of state-level escrow rules and regulations enforced by Dept of Insurance
- A team player mentality who subscribes to the concept of “Team Before Self”
- Passion for innovation and are comfortable with change
- Organization skills and are exceptionally detail-oriented
Orchard is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable law.
About this role
Orchard Title is seeking an experienced Escrow Officer with an established book of business to manage closings and drive new business development across their expanding markets. You'd handle the full closing lifecycle—from preparing settlement documents and clearing title defects to managing funds disbursement and ensuring regulatory compliance—while collaborating across customer experience, brokerage, and operations teams to resolve issues quickly. This contract role reports to the Escrow Manager and is based in San Antonio (though Phoenix, Denver, Austin, Dallas, and Houston are also available).
The ideal candidate brings at least three years as a licensed Escrow Officer with a track record of generating a minimum of five closings monthly from their own pipeline. You'll need strong knowledge of Texas escrow regulations, comfort with tools like Qualia and Google Suite, and the ability to juggle high-stakes, time-sensitive transactions while maintaining meticulous attention to detail. Beyond technical expertise, Orchard values team collaboration and a mindset oriented toward supporting colleagues and adapting to change in a company actively reshaping how people buy and sell homes.
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Pay for this role
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