Claims Consultant
The MJ Companies
Salary undisclosed
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Description
OVERVIEW
We are The MJ Companies—a firm dedicated to inspiring the success, fulfillment, and wellbeing of each person we serve. Our commitment to excellence and collaboration has enabled us to maintain a best-in-class approach to risk management, employee benefits, and total rewards.
ESSENTIAL FUNCTIONS/RESPONSIBILITIES
+ Assist client with claim reporting by establishing best practices, collecting relevant information, analyzing potential coverage, and submitting on their behalf.
+ Provide ongoing consultation and monitoring of open complex claims. Support and guide clients through the carrier claim process. Act as an advocate for the best and most expedient resolution of claims.
+ Analyze policy language to determine all appropriate avenues to seek coverage. Conduct in-depth review of all coverage positions, challenging when appropriate.
+ Conduct formal client onboarding to assist in the development of processes for internal claim administration, facilitate and participate in claim reviews to communicate disposition strategies and financial developments, and provide ongoing proactive solutions to meet clients needs.
TECHNICAL FUNCTIONS
+ Proficient in the use of Microsoft Office Products: Excel, Word, Outlook
+ High level knowledge of property/casualty insurance including coverage forms, legal issues, and claim protocols.
REQUIRED EDUCATION/EXPERIENCE
+ Bachelor’s degree in business or related area; work equivalent
+ Property & Casualty license (or ability to obtain)
+ A minimum of 5-8 years experience in the insurance industry in a Claims or related position
+ Demonstrated skills: sense of urgency, detail-oriented, excellent organizational and time management skills
+Proven ability to work independently with minimal supervision as well as collaborate among the team daily and contribute to MJ’s culture.
+ Excellent verbal and written communication skills; professional presentation
About this role
The MJ Companies is looking for a Claims Consultant to manage the full lifecycle of client insurance claims in Nashville. You'd handle everything from initial claim reporting and documentation through resolution, serving as the primary advocate for clients navigating the carrier process. This includes analyzing policy language to identify coverage options, conducting formal client onboarding to establish claim administration processes, and monitoring complex claims with ongoing consultation and strategic guidance.
You'll need five to eight years of claims or related insurance experience, a Property & Casualty license (or the ability to obtain one), and a bachelor's degree in business or equivalent work background. The role demands strong organizational skills, attention to detail, and the ability to work independently while also contributing collaboratively to the team. Proficiency with Microsoft Office and deep knowledge of property and casualty insurance—including coverage forms, legal issues, and claim protocols—are essential to the position.
This role suits someone who thrives on problem-solving within a structured regulatory environment, takes ownership of client outcomes, and communicates clearly under pressure. You'd be based in-office in Nashville and expected to balance independent work with regular team collaboration.
How this employer is doing
solid
- Leadership Change
- Expanding
In the news
The MJ Companies appoints Jennifer Friesen vice president in Colorado, ColoradoBiz
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Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Claims Consultant postings in Nashville, and analyze any offer before you accept it.
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