Sales Associate, Balsam Hill Studio - Maui (Full-Time)
Balsam Brands
$19 - $23 / hour
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Description
Retail Sales Associate – Balsam Hill Studio (Whalers Village, Maui)
$19–$23/hr | Full-Time | Beachfront Retail in Kaʻanapali
Looking for a fun, people-first retail role in one of Maui’s most iconic shopping destinations?
Join Balsam Hill Studio at Whalers Village—where we help visitors take home meaningful memories of their time in Hawaiʻi through beautifully crafted, locally inspired holiday décor.
Why This Job is Different
This isn’t typical retail.
You’ll work in a high-energy, tourism-driven environment where every day you meet people from around the world—and help them celebrate special moments.
- Steps from the beach (Kaʻanapali)
- Unique, Hawaii-inspired products (not big-box retail)
- Supportive, team-first culture
- Employee discounts and a fun seasonal atmosphere
What You’ll Do
- Create memorable customer experiences for visitors and locals
- Help guests find meaningful keepsakes from their Maui trip
- Support merchandising, restocking, and store presentation
- Contribute to a positive, team-oriented store environment
- Assist with opening/closing and daily operations
What We’re Looking For
- Retail or customer service experience (preferred)
- Friendly, outgoing personality—you enjoy talking to people
- Comfortable in a fast-paced, tourism-driven environment
- Reliable and flexible (weekends/holidays included)
- Basic tech comfort (iPad, POS systems)
Why People Love This Role
- Meet travelers from all over the world
- Work in a beautiful, upbeat setting
- Be part of a brand focused on creating joy and meaningful moments
Pay & Details
- $19–$23/hour
- Full-time (approximately 40 hours/week)
- On-site role at Whalers Village, Lahaina
About Balsam Hill Studio
Balsam Hill Studio reimagines souvenir shopping—offering premium, locally inspired ornaments that help travelers remember their Maui experience for years to come.
About Us: Balsam Brands is a global, eCommerce retailer with roots in holiday and home décor. We strive for excellence in everything we do and present a unique opportunity for those seeking to have a meaningful impact in a people-first company that values relationship building, authenticity, and doing the right thing. We have steadily growing teams in Boise, Redwood City, Dublin, Mexico, Canada, China, and the Philippines.
Balsam Hill Studio, an extension of our holiday brand Balsam Hill®, reimagines souvenir shopping, offering premium ornaments unique to each store's location. The Balsam Hill Studio retail store at Whalers Village in Lahaina, HI will feature unique, handcrafted ornaments specific to Hawaii. Presenting tourists with beautiful, curated options for mementos to remind them of their extraordinary adventures every holiday season for years to come.
The company's mission is to create joy together. We empower our team and partners to love what they do, provide products and experiences that inspire meaningful moments with family and friends, and give back to our families and communities in impactful ways. When you join Balsam Brands, you'll find a culture of caring people doing challenging work and building a welcoming workplace.
- Check out our flagship brand, Balsam Hill: balsamhill.com
- Balsam Brands in Forbes: https://bit.ly/balsambrandsforbes2023
- Balsam Brands on LinkedIn: http://www.linkedin.com/company/balsam-brands/
- Glassdoor: https://bit.ly/balsambrands-glassdoor
The pay rate for this position is: $19.00-23.00 per hour.
At Balsam Brands, we strive to build a diverse, equitable, and inclusive team to fulfill our purpose to create joy together. Balsam Brands is proud to be an equal opportunity employer. We encourage people from all backgrounds, ages, abilities, and experiences to apply. We do not discriminate on the basis of race, ethnicity, religion, national origin, citizenship, marital or family status, disability, sexual orientation, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application and interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
#FullTime
About this role
Working at Balsam Hill Studio puts you on the front lines of a different kind of retail—one centered on helping travelers find meaningful keepsakes from their Maui experience rather than moving inventory. You'll spend your days in a beachfront setting at Whalers Village, meeting visitors from around the world and connecting them with locally inspired, handcrafted ornaments designed specifically for Hawaii. The role combines standard retail operations (merchandising, restocking, POS systems, opening and closing) with the interpersonal energy of a high-traffic tourism destination.
This position suits someone with a friendly, outgoing personality who thrives in fast-paced environments and has some retail or customer service background. You'll need to be reliable and flexible with scheduling, including weekends and holidays, and comfortable with basic technology. The company emphasizes a team-first culture and positions the work as part of a larger mission around creating joy and meaningful moments—not just transactional retail.
At $19–$23 per hour for a full-time role (approximately 40 hours weekly), this is an on-site position in Lahaina. Employee discounts and the upbeat, seasonal atmosphere are part of the package. If you're drawn to customer-facing work in a distinctive retail environment with a clear purpose, and you're based in or willing to work in Maui, this could be a solid fit.
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Pay for this role
$19 to $23 per hour
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