Charleston Residential Installation Technician
CPI Security
Salary undisclosed
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Description
We are seeking a Residential Installation Technician in Charleston, SC to join our team! In this role, you'll be responsible for installing our state-of-the-art home security solutions for residential customers. This is an excellent opportunity to earn performance-based income while providing a valuable service and offering additional products to our customers
What You’ll Do:
- Install security systems for residential clients according to job specifications and customer needs
- Provide excellent customer service by establishing positive relationships and offering solutions to enhance their security experience
- Follow wiring diagrams, hook-up procedures, and safety standards to ensure quality installations
- Conduct tests to verify system performance and instruct customers on using the equipment
- Maintain inventory, process paperwork, and support the training of new installation technicians
What We’re Looking For:
- High School Diploma or equivalent
- Experience with construction, cable installation, or low voltage systems is a plus
- Strong customer service skills with the ability to handle payments and complete accurate paperwork
- Must be detail-oriented, capable of following technical instructions, and safety-conscious
- Ability to represent the company professionally and maintain product knowledge, including features, pricing, and promotions
What’s In It For You:
- $45,000 to $60,000 annual average earnings (hourly paid training and 100% uncapped commission)
- Career mobility opportunities—this is more than just a job!
- Company fuel card, company equipment provided (i.e. vehicle, iphone, ipad)
- Comprehensive and on-going training when you start, includes leadership development.
- Engaging and fun company culture that succeeds through diversity.
- Great medical, dental, vision, 401(k) with company match, short-term & long-term disability and life insurance options. Company paid holidays, floating holiday and (PTO).
- Free monitored security system after 90 days.
About this role
CPI Security is hiring a Residential Installation Technician in Charleston to install home security systems in customers' homes, working from their local office. You'll handle the full installation process—reading wiring diagrams, setting up equipment according to specifications, testing systems, and training customers on how to use them. The role also involves customer service elements like discussing additional products, processing payments, and completing paperwork, plus supporting newer technicians as you gain experience.
The position suits someone with a high school diploma and ideally some background in construction, cable work, or low voltage systems, though that experience isn't strictly required. You'll need strong attention to detail, the ability to follow technical instructions carefully, solid customer service skills, and a professional demeanor. Safety-consciousness and product knowledge matter here—you're representing the company and need to understand features and pricing to discuss options with homeowners.
Compensation ranges from $45,000 to $60,000 annually, structured as hourly pay during training plus uncapped commission on installations. CPI provides a company vehicle, fuel card, phone and tablet, comprehensive initial training with ongoing development, and a full benefits package including medical, dental, vision, 401(k) match, disability coverage, paid holidays, and PTO. After 90 days, you receive a free monitored security system.
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Pay for this role
$45,000 to $60,000 per hour
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