Care Transition Navigator - Healthcare Sales
VitalCaring Group
Salary undisclosed
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Description
Join VitalCaring – Where Your Passion Changes Lives!
Who We Are
Founded in 2021, VitalCaring has grown into a leading provider of home health and hospice services, with over 100 locations across the country. We are committed to fostering a culture of support, growth, and excellence for our team that is the backbone of how we ensure we deliver exceptional patient care.
What Sets Us Apart?
- Drive Innovation. Deliver Impact - Join a mission-driven team where your work directly contributes to advancing patient care. As a key player in a forward-thinking healthcare organization, you’ll represent innovative solutions that truly make a difference for patients and families - today and into the future
- Make a Meaningful Impact – Help patients and families navigate their healthcare journey with compassion and dignity.
- Thrive in a Supportive Team – Work with a team who genuinely care and invest in your success.
- Grow Your Career – Take advantage of advanced training, mentorship, and career development opportunities.
- Competitive Pay & Benefits – Be rewarded for your dedication and expertise with a compensation package that truly reflects your value. Our benefits are thoughtfully designed to support your well-being—offering the flexibility, security, and resources you need to thrive both at work and in life. We celebrate success at every level, with meaningful recognition for both individual contributions and team achievements.
Care Transition Navigator (CTN) – Home Health
Field-Based | Hospital-Focused | Patient Transition & Care Coordination
Role Overview
The Care Transition Navigator plays a critical role in ensuring safe, seamless transitions from the hospital to home health care. This position works directly within assigned hospital systems, partnering with case managers, physicians, patients, and families to coordinate care, reduce readmissions, and improve patient outcomes.
This is a high-impact, relationship-driven role that blends clinical insight, care coordination, and referral management to support both patient success and agency growth.
Key Responsibilities
- Serve as the primary liaison between hospital teams, patients, and VitalCaring clinicians to ensure seamless transitions from hospital to home
- Conduct bedside assessments to identify clinical needs, risk factors, and barriers to successful discharge
- Partner with case managers and physicians to develop and execute safe, patient-centered transition plans
- Drive timely admissions by coordinating referrals and ensuring smooth handoffs into home health services
- Build strong, trusted relationships with hospital partners through consistent communication and follow-through
- Complete post-discharge follow-up within 48 hours and ensure timely primary care coordination
- Collaborate with internal teams and support initiatives focused on improving outcomes and reducing readmissions
Required Qualifications
- Active RN, LVN/LPN, or PT license in the state of employment (or compact eligibility, if applicable)
- Minimum of two (2) years of clinical experience; home health or post-acute experience preferred
- Experience in healthcare coordination, case management, clinical care, or hospital-based roles
- Strong understanding of patient care transitions, discharge planning, or post-acute services
- Demonstrated ability to build relationships with healthcare providers and interdisciplinary teams
- Excellent communication skills with the ability to engage patients, families, and clinicians effectively
- High level of organization with the ability to manage multiple patients and priorities simultaneously
- Proficiency with EMR systems and basic computer applications
- Valid driver’s license and reliable transportation
Preferred Qualifications
- Experience in home health, hospice, or post-acute care
- Background working within hospital systems (case management, discharge planning, or bedside coordination)
- Knowledge of CMS guidelines and readmission reduction strategies
- Familiarity with Homecare Homebase (HCHB) or similar EMR systems
Work Environment & Expectations
- Field-based role with regular presence in assigned hospitals and healthcare facilities
- High-touch, patient-facing position requiring strong interpersonal and clinical communication skills
- Fast-paced environment requiring adaptability, critical thinking, and proactive follow-through
- Performance expectations tied to both patient outcomes and successful care transitions/admissions
- Requires strong time management to balance hospital coordination, patient interaction, and documentation
Benefits
Health & Wellness
Medical, Dental, and Vision coverage
Pharmacy benefits
Virtual care and mental health support
Flexible Spending Accounts (FSA) and Health Savings Account (HSA)
Supplemental health and life insurance
Financial & Protection
401(k) with company match
Employee referral program
Prepaid legal services
Identity theft protection
Work-Life Balance & Perks
Generous paid time off
Pet insurance
Tuition and continuing education reimbursement
All employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic. Candidates are evaluated based on job-related qualifications, skills, and business needs.
#TalrooSales
#AppSales #Hire
About this role
VitalCaring is seeking a Care Transition Navigator to work within hospital systems across the Orlando area, bridging the gap between inpatient care and home health services. You'll be embedded in assigned hospitals, working directly with case managers, physicians, and patients to coordinate safe discharges, reduce readmissions, and ensure continuity of care. This is fundamentally a relationship and coordination role—you'll conduct bedside assessments, develop transition plans, manage referrals into VitalCaring's services, and follow up with patients within 48 hours of discharge.
The position requires an active RN, LVN/LPN, or PT license and a minimum of two years of clinical experience, ideally in home health, post-acute care, or hospital-based coordination. You'll need strong organizational skills to juggle multiple patients and priorities, comfort with EMR systems, and the ability to communicate effectively across clinical teams and with patients and families. A valid driver's license and reliable transportation are essential, as you'll be moving between hospital facilities regularly.
This role suits someone who is energized by direct patient impact and thrives in fast-paced, relationship-driven environments. VitalCaring offers standard healthcare benefits including medical, dental, vision, and mental health support, along with 401(k) matching, paid time off, and tuition reimbursement. The work is in-office based at hospital locations, not remote.
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Pay for this role
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