Assistant General Manager
Gracious Hospitality Management
$90,000 - $105,000 / year
Applying takes a free account: you'll come right back to this job to finish with your profile.
Need a reasonable accommodation to apply or interview? Contact us.
JobMinglr uses automated technology to recommend jobs based on profile information and job preferences. Match Score does not determine eligibility for a position, prevent a user from viewing or applying to a job, or make hiring decisions on behalf of an employer.
Description
Gracious Hospitality Management is first and foremost an outstanding hospitality company that conceptualizes Michelin-starred and James Beard nominated restaurants. We focus on both passion and profitability. We are professionals committed to ensuring exceptional hospitality and service to our customers. GHM has been honored with receiving a Michelin star eight years in a row for its restaurants Piora, Cote Korean Steakhouse & COTE Miami.
We are seeking to hire a dynamic and experienced Assistant General Manager to oversee and lead our award winning hospitality team. The ideal candidate will work closely with team members to provide exceptional, engaged service to our customers, and promote an environment of respect, support, and grace in the dining room.
The full Job Description will be shared during the interview process.
Duties & Essential Functions (these are not all-inclusive):
- Assists the General Manager as directed.
- Trains, schedules, and delegates work assignments to all Front of House department team members including, but not limited to sommeliers, servers, bartenders, barbacks, server assistants, runners, hosts, and reservationists.
- Develops positive customer relationships and addresses customer service needs.
- Responds efficiently and accurately to customer complaints.
- Appraises staff performance and provide feedback to improve productivity.
- Develops strategies for better workplace efficiency and goal achievement.
- Liaises between employees and General Manager (“GM”).
- Holds staff accountable to restaurant policies, procedures, service standards, and steps of service.
- Maintains physical facilities within the restaurant space.
- Implements policies and protocols for restaurant operations.
- Previous hospitality experience preferred (5+ years).
- Must be able to lift heavy boxes (at least 50 lbs).
- Ability to walk, stand, and bend for extended periods of time over multiple floors.
- Occasional kneeling, bending, crouching, and climbing is required.
- Available to work weekends, nights, and holidays as the business dictates.
- Must be of legal age according to State regulations to serve alcohol (18 years).
- Fluent in written and spoken English.
- Food handler’s certification.
New York State’s Pay Transparency Law requires employers to include a range of pay for
all advertised job, promotion, or transfer opportunities.
- Structured, generous compensation for all positions
- Comprehensive Medical, Dental, and Vision benefits
- Flexible Spending Account/Health Savings Account
- Commuter Benefits
- Referral Bonus Program
- Career Advancement Opportunities
- Employee Recognition Awards
- Paid Time Off
Gracious Hospitality Management fully complies with all applicable federal, state, and local anti-discrimination laws by providing equal employment opportunities to all employees and job applicants without regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history), or any other legally protected status.
Applicants requiring a reasonable accommodation to perform the essential functions of the job should contact the Human Resources department at people@gracioushm.com.
Typical pay for this role
$40,000
Typical range: $20,000 to $40,000
Pay for this role
$90,000 to $105,000 per year
That is the employer's posted range, and where you land in it is usually decided in one conversation. Before that conversation, run the numbers: analyze an offer for this role.
Before you apply, worth reading
How JobMinglr reads this job
Every listing here is scored against your profile before you apply: skills overlap, experience level, location and work arrangement, each weighted and explained. You see the score and the reasons, not just a list. How the matching works.