Account Executive (SMB) (Position located in Melbourne, Australia)
KnowBe4
Salary undisclosed
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Description
KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.
To learn more about our team and office culture in Melbourne, Australia, visit the following links.
Careers Page: https://www.knowbe4.com/careers/locations/melbourne
Glassdoor: https://www.glassdoor.com/Location/KnowBe4-Melbourne-Location-EI_IE969384.0,7_IL.8,17_IC2264754.htm
The Account Executive (SMB) (International) position is responsible for identifying and acquiring new logos within the Small/Medium business segment to meet and exceed their monthly sales quota. This can be achieved by creating opportunities through various prospecting methods, following up on inbound leads, as well as reigniting open, outstanding customer opportunities.
Requirements:
- Acquire Small/Medium-sized new logo accounts within assigned territory to meet and exceed monthly sales quota.
- Build and maintain a pipeline of Small/Medium business opportunities by various prospecting methods, following lead cadence best practices, and conducting demos of our suite of products.
- Articulate the value proposition of KnowBe4’s full suite of products and educate the customer how each product will improve their business’s human firewall.
- Understand an organization’s buying needs, key decision makers, potential roadblocks and next steps to shorten sales cycles and acquire a high volume of new logo accounts.
- Act strategically in offering subscription levels, multi-year deals and/or negotiating discounted pricing to increase ARR.
- Maintain accurate and thorough records of daily sales statistics via Salesforce.
- Collaborate with the assigned Channel sales representative to seamlessly close new logos through our Partner business channels.
- Build and maintain pipeline of potential customers by developing and managing relationships with prospects
Qualifications:
- 1-3 years experience selling to Small/Medium sized businesses
- Bachelor Degree or higher education equivalent, desirable.
- Familiarity with standard concepts, practices and procedures within the IT, Security or Cybersecurity industry, desirable
- Experience with Salesforce, a plus
- Experience with Gmail and Google Docs
- Experience with MS Office (Word and Excel)
- Experience with web browsers (Chrome, Internet Explorer, etc.)
- Excellent verbal and written communications
- Stats driven business professional
- Motivated, energetic self-starter
- Strong collaborative and teamwork skills
- Must be able to work with minimum supervision
Our Fantastic Benefits
Note: An applicant assessment and background check may be part of your hiring procedure.
Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.
No recruitment agencies, please.
About this role
KnowBe4 is looking for an Account Executive to build and close new business within the small and medium-sized business segment across an assigned territory in Melbourne. You'll own the full sales cycle—prospecting, qualifying, demoing KnowBe4's security platform, and negotiating deals to hit monthly quota and grow annual recurring revenue. The role requires you to understand customer pain points, map decision-makers, and position how the platform strengthens their human firewall against social engineering and emerging threats.
This position suits someone with one to three years of SMB sales experience who is self-motivated, data-driven, and comfortable working independently while hitting targets. Familiarity with IT or cybersecurity is valuable but not essential; what matters more is your ability to learn the product, manage a pipeline in Salesforce, and execute a disciplined prospecting cadence. You'll also collaborate with channel partners to close deals and maintain accurate records of your activity and results.
The role is based in-office in Melbourne and comes with performance-based bonuses tied to monthly sales targets, plus referral bonuses and professional development support including certification reimbursement.
How this employer is doing
solid
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- Expanding
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