Boise Service Technician
Packard Culligan Water
$21 - $23 / hour
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Description
Boise Service Technician
Our Boise Culligan dealership is actively seeking a Service Technician with a strong mechanical aptitude, coupled with a passion for delivering exceptional customer service. Are you a hands-on problem solver, adept at fixing mechanical issues? Do you excel in a dynamic environment and enjoy troubleshooting issues? Are you looking for an opportunity that provides paid training and development? In this pivotal role, you will be responsible for installing, servicing, and repairing residential water treatment equipment.
What We Value:
- Caring about Relationships: We prioritize understanding and meeting our customers' unique needs, delivering tailored solutions to enhance their experience.
- Open-Minded: We seek individuals who possess critical thinking abilities, allowing them to efficiently solve problems and provide the best possible outcomes.
- Accountable: Taking ownership of actions, ensuring commitments are met consistently while upholding high standards of professionalism and integrity.
The Ideal Service Technician Possesses:
- Mechanical aptitude and superior problem-solving skills.
- High motivation to complete assigned tasks efficiently and effectively.
- Preferred: 1 year of prior plumbing and/or water conditioning service/installation experience.
- Ability to solve problems quickly and efficiently, critical thinking being a key requirement for this role.
- Capability to work under deadlines and in physically demanding conditions (ability to move products weighing up to 185 lbs).
- Exceptional verbal and written communication skills.
- At least 1 year of working experience in a customer service or customer-focused position.
Key Responsibilities:
- Represent Culligan professionally within the community, ensuring a safe and positive image.
- Service, install, and repair residential and commercial water treatment equipment.
- Exceed customer expectations by going above and beyond to meet their needs.
- Promote and sell various Culligan products and services.
Work Schedule:
Monday to Friday, Typically starting between 7:00am and 7:30am.
Culligan Benefits:
- Comprehensive benefits including zero deductible medical plans, dental, vision, and a wellness program with incentives.
- 401K with employer match, tuition reimbursement, scholarship opportunities, paid time off, and paid holidays.
- Opportunities for career advancement through training and development.
- Continuous training and development, along with corporate support in human resources, accounting, and compliance.
Note: As a Service Technician at our dealership, you will undergo a pre-employment background check, drug screening, and DOT physical upon receiving an employment offer.
About this role
Packard Culligan's Boise dealership is looking for a Service Technician to install, service, and repair residential and commercial water treatment equipment. You'll work Monday through Friday, typically starting between 7:00 and 7:30 a.m., handling hands-on troubleshooting and repairs while representing the company professionally in the community. The role involves physical demands—moving equipment up to 185 pounds—and requires you to work efficiently under deadlines while meeting customer needs.
The ideal candidate has mechanical aptitude and strong problem-solving skills, with at least a year of experience in plumbing, water conditioning service, or customer-focused work. You'll need solid communication abilities and the capacity to think critically on the job. Culligan provides paid training and development, so prior water treatment experience is preferred but not required if you have the foundational skills and motivation.
The position offers comprehensive benefits including zero-deductible medical coverage, dental and vision plans, a 401(k) with employer match, tuition reimbursement, and paid time off. The salary range is $21 to $23 per hour. You'll be subject to a background check, drug screening, and DOT physical before starting.
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Pay for this role
$21 to $23 per hour
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