Veterinary Client Service Representative
Friendship Hospital for Animals
$22 / hour
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Description
Friendship Hospital for Animals, a leading AAHA- accredited hospital located in Washington D.C. is seeking friendly and enthusiastic Veterinary Client Service Representatives to support our thriving primary care, emergency, and specialty teams. If you have strong communication skills and want to work as a part of a collaborative and diverse team – we’d love to meet you!
About the role:
As the face of Friendship, the client service representative sets the tone for the client experience. This person will have excellent communication skills, is self motivated, and engaging in a dynamic environment. Our ideal candidate has previous client facing experience in a veterinary setting, but if you’re willing to learn we are willing to teach!
Schedule: This is a full time role with four 10 hour shifts per week. Some weekends and holidays may be required.
What's in it for you?
- Competitive compensation
- Medical, Dental, Vision, HSA/FSA
- Generous PTO and CE allowance
- Life insurance
- 401k with match
- Metro discounts with easy access to public transportation
- Pet care discounts
- A welcoming, inclusive culture that values learning, kindness, and teamwork
Qualifications
- Attention to detail, excellent communication skills, and a strong desire to learn.
- Previous experience in a veterinary hospital a huge plus, but not required.
We're exclusively seeking veterinary professionals who embrace a nurturing, cooperative, and ethical environment, where genuine individuals come together to share knowledge, uplift one another, grow, and do their best work – while having fun along the way.
Friendship Hospital for Animals is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Ready to join the team?
Apply now or learn more at friendshiphospital.com
Benefits
- health insurance
- 401(k)
- paid time off
- life insurance
About this role
Friendship Hospital for Animals is looking for someone to serve as the primary point of contact for clients visiting their AAHA-accredited facility in Washington D.C. As a Veterinary Client Service Representative, you'd be responsible for shaping how pet owners experience the hospital—managing check-ins, communications, and interactions across their primary care, emergency, and specialty services. The role demands strong communication skills, attention to detail, and the ability to stay engaged in a fast-paced environment. Prior veterinary hospital experience is valued but not required; the hospital is willing to train motivated candidates who are ready to learn.
The position is full-time at 40 hours per week across four 10-hour shifts, with some weekend and holiday availability expected. You'd be joining a team that emphasizes collaboration, diversity, and a supportive culture. Benefits include medical, dental, and vision coverage, an HSA/FSA option, generous PTO and continuing education allowance, life insurance, a 401k match, metro transit discounts, and pet care discounts. This role suits someone who enjoys direct client interaction, thrives in a collaborative setting, and is committed to working in an ethical, inclusive environment.
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Pay for this role
$22 per hour
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