Occupancy Specialist - Lakeshore Beach
Fairstead ESC LLC
Salary undisclosed
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Description
Fairstead is a purpose-driven real estate firm dedicated to building affordable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns and manages a portfolio of more than 30,000 apartments, including pipeline, across 28 states. As an integrated owner, operator, and innovator, Fairstead brings development, construction, and property management under one unified platform to deliver high-quality affordable housing that serves our residents at scale.
At Fairstead, we believe affordable housing should be thoughtfully designed, professionally managed, and responsibly operated. We seek to create and preserve housing that serves residents while delivering long-term value to communities, partners, and stakeholders.
Fairstead challenges industry norms through our tech-forward, entrepreneurial approach to affordable housing. In addition to core real estate capabilities, we operate innovative service lines designed to improve resident outcomes, strengthen communities, and drive operational efficiency. We embrace digital transformation, data-driven decision-making, and emerging technologies, including AI, to build scalable systems that support sustainable growth, grounded in a culture of entrepreneurship, innovation, partnership, dedication, and integrity.
The Recertification Specialist reviews all resident files within the portfolio and applies knowledge of regulatory requirements for properties to ensure compliance standards are met. This position serves as the primary point of contact for overseeing compliance, responding to HUD concerns, and providing outreach to the property.
*Offering $2,500 Signing Bonus!
RESPONSIBILITIES:
- Process initial, annual, and interim recertifications and calculate retroactive rent while conforming to HUD regulations and HPD guidelines.
- Calculate rents for annual and interim recertification.
- Identify households with income reporting discrepancies and make rent adjustments.
- Review applicant files and determine Section 8 eligibility.
- Follow LIHTC and Section 8 guidelines.
- Notify residents of upcoming recertifications.
- Schedule initial interviews for recertifications.
- Prepare third party verification forms.
- Maintaining residents’ files and paperwork.
- Review tenant ledgers for arrears.
- For NY: Investigate and correct income discrepancies.
- Performs other related duties as required.
BENEFITS:
- Generous employer contribution for Medical and Dental through United Healthcare.
- Employer Paid Vision Plans.
- Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%.
- 12+ paid Holidays.
- 15 days of PTO.
- 7 Sick days.
- Employer Paid Life Insurance.
- Flexible Spending Account.
- Nationwide Pet Insurance.
- Disability Insurance.
- Laser Correction Discount.
- Employee Discounts on appliances, apparel, and more.
QUALIFICATIONS:
- Knowledge of Section 8, LIHTC and HUD.
- Knowledge of HUD/Public Housing/Tax Credit policies and procedures.
- Experience with EIV reports.
- Detail-oriented and the ability to operate on a deadline-driven schedule.
- COS certification.
- Experience with MOR.
- Experience with Yardi
- People skills and superior communication skills.
- For NY: Experience investigating and correcting income discrepancies.
- Proficient in Microsoft Office Suite.
- Possess strong organizational, analytical, and problem-solving skills
- Notary Public is preferred.
Diversity in backgrounds and experiences is key to Fairstead’s success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks.
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About this role
Fairstead, a national affordable housing owner and operator, is seeking a Recertification Specialist for its Lakeshore Beach property in Cleveland. This role manages the compliance backbone of affordable housing operations—processing resident recertifications, verifying income eligibility under Section 8 and LIHTC programs, calculating rents according to HUD regulations, and maintaining the detailed documentation required to keep properties in good standing. You'll be the primary compliance contact for the property, fielding HUD concerns and ensuring all resident files meet regulatory standards.
The position demands strong technical knowledge of HUD, Section 8, and tax credit policies, along with hands-on experience using EIV reports, Yardi, and MOR systems. You'll need to be detail-oriented and comfortable working under deadline pressure while managing multiple recertification types—initial, annual, and interim—often involving income discrepancies that require investigation and rent adjustments. COS certification is required; a notary license is preferred. This is a compliance-focused role suited to someone who is methodical, organized, and comfortable with the regulatory side of affordable housing.
Fairstead offers a $2,500 signing bonus plus comprehensive benefits including employer-paid medical, dental, and vision coverage, a 401(k) match, 15 PTO days, 12+ paid holidays, and seven sick days. The position is in-office in Cleveland.
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