Principal UX Designer
Thrive
Salary undisclosed
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Description
Hi, We're THRIVE!
We are a people-centered design and innovation firm partnering with ambitious brands to create meaningful experiences that win hearts and shape the future.
Our work gives leaders, teams, and organizations the clarity, courage, and conviction to move confidently forward and design what’s next.
Why should you work with us?
You will lead client partners to achieve their business objectives by defining compelling human insights, actionable business opportunities, and user experiences that create new value, strengthen brands, and improve market share.
(1) You'll Be Challenged.
Every organization talks about development and evolving your career, but here, it’s part of the job description. You’re going to show us what you’re great at, and we’re going to help you break into all the other things you’ve always wanted to do, from Design to Strategy to Branding and on and on. If you’re insatiably curious and ready to give your career all you’ve got by stepping beyond the title on your business card, we’d love to chat.
(2) You'll Help Solve the Right Problems.
Our clients come to us because they have a problem. And boy, do we love a challenge, so we attack each and every one with incredible rigor, discipline, and a quality-or-die attitude. Work with THRIVE, and you’ll get a chance to make a real difference for businesses and people through the products and services they interact with every day.
(3) You'll Work With People As Passionate (I.E. Crazy Dedicated) As You Are.
There’s no shame in being mega-enthusiastic about what you do, especially if that’s code for entrepreneurial. If this sounds like you, you’re going to fit in just fine around here. Here’s the thing: We’re growing. And if your idea of a good time is being a part of something big, then this is the place—and the team—for you.
RESPONSIBILITIES
- Formulates and effectively uses the appropriate knowledge, methods, tools, and processes to manage and direct multiple UX projects.
- Directs and inspires multi-disciplinary teams and clients to execute strategic projects and assumes responsibility for high project/program execution and quality.
- Coordinates with the leadership team to identify and develop new business opportunities.
- Contributes to authoring and presenting project plans and proposals, and developing winning strategies to help close business deals.
- Develops and manages relationships with clients, building trust and ensuring project solutions meet or exceed a client's expectations and objectives.
- Be a thought leader (i.e., writing, speaking, publishing, etc.) and contribute to THRIVE’s growing IP and brain trust.
- Collaborate with clients to understand their business, challenges, and opportunities to help identify and prioritize their near- and long-term goals.
- Direct multiple UX projects at any one given time.
- Serve as the key point of contact for client relationships on a project-by-project basis.
- Ensure the highest level of innovation and creativity while addressing key business objectives.
- Oversee the design of UX and UI for digital products and experiences, as well as IoT applications:
- Digital brand definition/expression
- Information architecture, interface/interaction design
- Visual design language
- Asset production
- Style guides and pattern libraries
- Prototyping & development support
- Direct the planning and implementation of usability testing and deliver strategic recommendations.
- Plan and facilitate collaborative workshops with our client partners to achieve a range of actionable outcomes.
- Lead the definition of new product, service, and digital experience value propositions that are desirable for people, viable for business, and technically feasible.
REQUIREMENTS
- 8+ years of experience in Digital Experience Design, both practicing and leading teams.
- Significant agency experience is a requirement. (Healthcare and medical product experience is a big plus).
- Must be in possession of a relevant degree or professional qualification(s).
- Prior experience designing product user interfaces, mobile applications, IoT experiences, and digital services that balance user needs, commercial interests and technological constraints.
- Comprehensive knowledge and experience in information architecture, interaction design, visual design, and usability.
- Extensive expertise with Sketch, InVision, Axure, Framer, and Adobe Creative Suite.
- Experience in managing and inspiring highly talented and productive digital experience design teams through close collaboration and coaching.
- In-depth knowledge and experience of product and service design, and complex experience ecosystems.
- Must possess a strong acumen for design strategy and delivering platforms with cutting-edge technology to the market.
- Familiarity and comfortable working with development processes and experience working directly with development teams through execution and launch.
- Familiarity with programming languages and technology infrastructure.
- Comfortable working in a creative, fast-paced, and rapidly changing environment.
- Ability to present a case for change to executive leadership, client teams and colleagues in a convincing and engaging manner.
- Experienced at facilitating client experiences through workshops and collaborative work sessions.
- Excellent writing and speaking skills.
- Clear demonstration of project management processes and tools.
- Passion for exceeding expectations under tight timelines.
OTHER DETAILS
This role must sit in Atlanta, GA. Interested candidates must submit a resume and a portfolio of their work.
THRIVE IS AN EQUAL OPPORTUNITY EMPLOYER
At THRIVE, we don’t just accept difference — we celebrate it! We believe difference and inclusion are critical to creating an innovative environment capable of delivering groundbreaking products, services, and experiences. All aspects of employment at THRIVE, including hiring, promoting, and disciplinary issues, are based on competence and the needs of the business. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
About this role
At THRIVE, you'd lead the full spectrum of digital experience design—from strategy and research through execution—while managing multiple client projects and the teams delivering them. The role demands someone who can translate complex business and user challenges into compelling product and service experiences across digital platforms, mobile applications, IoT, and brand ecosystems. You'd own client relationships end-to-end, facilitate workshops to uncover opportunities, direct usability research, and present strategic recommendations to executive leadership.
This is a position for a seasoned practitioner with 8+ years in digital design and proven agency experience. You'll need deep expertise across information architecture, interaction design, visual systems, and prototyping tools (Sketch, InVision, Axure, Adobe Suite), plus the ability to lead and inspire talented design teams. Healthcare and medical product experience is valued. Beyond craft skills, the role requires strong business acumen—you should be comfortable with development processes, familiar with technology infrastructure, and capable of authoring proposals and identifying new business opportunities alongside leadership.
THRIVE emphasizes growth and cross-disciplinary development, so this suits someone genuinely curious about expanding beyond pure UX into strategy and branding. The in-office Atlanta location is non-negotiable. You'll need a portfolio and relevant degree or professional qualification to apply.
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