Field Services Technician (San Francsico)
WiZiX Technology Group, Inc
Salary undisclosed
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Description
If you are a problem solver who is detail-oriented and capable of multi-tasking, we want to talk to you! We are looking for experienced technicians.
WiZiX Technology Group - Field Service Technician
We are looking for a qualified candidate responsible for a full range of repairs and service procedures on copiers/printers. Good communication skills, a valid driver’s license with a clean DMV record, and stable work history with verifiable references are required. Some lifting necessary.
Job Responsibilities:
- Troubleshooting and repairing office equipment (copiers, printers, fax machines, etc.)
- Providing high-quality technical support to our customer base
- Communicating with customers to ensure satisfaction
- Developing options to solve unusual problems
- Managing time, resources and territorial considerations
Qualifications:
- Mechanical and Electrical Mindset
- IT literate
- Experience and training with Toshiba, Ricoh, Savin, Kyocera, Brother, Lexmark, and other manufacturers is desired
- Production experience is a plus
- Strong computer knowledge
We promote a culture of growth and believe that each employee can make a difference—no matter your role or level of experience.
Just as we aim to help our customers grow their businesses through technology, we offer our own employees growth opportunities to reach their career goals.
Among our company goals, we aim to be a long-term employer. That means providing our team with the training and certification they need to keep up with the fast-changing technology our office machines, devices and software employ.
About WiZiX:
WiZiX Technology Group, Inc. is a leading provider of office equipment & technology solutions in California and Nevada.
WiZiX offers a wide range of products, including Copiers, Printers, Scanners, and other office equipment from top brands such as Kyocera, Toshiba, Ricoh, and Brother. WiZiX also provides VoIP Phone Systems, Managed Print Services, Document Management Systems, EV Charging Stations.
At WiZiX, our mission is to provide the highest level of customer service, support, and technology solutions to our clients, enabling them to focus on growing their business and achieving their goals without having to worry about their office technologies.
About this role
WiZiX Technology Group is seeking a field technician to handle on-site repairs and maintenance of office equipment—copiers, printers, fax machines, and related devices—across the San Jose area. You'll troubleshoot mechanical and electrical issues, communicate directly with customers to resolve problems and confirm satisfaction, and manage your own schedule and service territory. The role requires a valid driver's license with a clean record, the ability to lift equipment, and a stable work history with verifiable references.
The ideal candidate combines a mechanical and electrical mindset with solid IT literacy and hands-on experience servicing equipment from manufacturers like Toshiba, Ricoh, Kyocera, Brother, and Lexmark. Production experience is valued. You'll need strong problem-solving skills, attention to detail, and the ability to juggle multiple priorities. WiZiX emphasizes training and certification to keep pace with evolving technology, positioning this as a role with room to develop expertise in a growing field.
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Pay for this role
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