Customer Success Manager
Rosebud Hotel Organization
Salary undisclosed
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Description
Information about my organization We've won these awards Originating at a Key West restaurant, over the past 20 years Sebastian's Lobsters has grown to be a 5 star restaurant chain and the fastest growing fresh, never frozen seafood delivery company on the East coast. We're expanding coasts and have our first West coast location in San Diego. Come join Sebastian's Lobsters, the leading east coast seafood distribution company and 5 star rated restaurant group from the Key West up to Portland, Maine.
We're transforming the way that seafood is distributed to ensure the fresh, never frozen food for all our customers. We're looking for a Customer Success Manager to build strong relationships with clients/customers at local fisheries to ensure we have enough supply and the correct dynamic pricing. We're looking for someone with the following preferred skills and
Qualifications
: Preferred skills Communication Ability to meet deadlines Manage competing priorities Build relationships Organization Project Management
3+ years in a customer facing role Bachelor Degree or Higher Experience in the food distribution or restaurant industry Test -
Benefits
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About this role
Sebastian's Lobsters is bringing its East Coast seafood operation westward and needs a Customer Success Manager in San Diego to help establish supplier relationships on the new coast. You'd work directly with local fisheries to secure supply and manage dynamic pricing—a role that sits at the intersection of sales, operations, and partnership building rather than traditional customer support.
The position calls for someone with at least three years in a customer-facing role and a bachelor's degree, ideally with prior experience in food distribution or restaurants. You'll need strong communication and organizational skills to juggle competing priorities, meet deadlines, and maintain the relationships that keep the supply chain running. This is an in-office role in San Diego, full-time.
If you're drawn to the food industry, comfortable building and maintaining business relationships, and want to be part of a growing company's expansion into a new market, this could be a solid fit. The role is operational rather than typical customer service—you're managing the supplier side of a high-growth seafood business.
Typical pay for this role
$120,000
Typical range: $80,000 to $140,000
This role's local market on JobMinglr
Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Customer Success Manager postings in San Diego, and analyze any offer before you accept it.
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