Sales Operation Specialist
Agency Within
Salary undisclosed
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Description
About the Role: WITHIN is seeking a Sales Operation Specialist
to build and scale our revenue enablement function across the full business development lifecycle. This role will sit at the intersection of Sales, Marketing, and Revenue Operations, ensuring our teams are equipped with the processes, content, and insights needed to drive consistent pipeline growth and revenue impact.
You will own and optimize how we bring new business to market—from RFP strategy and pitch development to outbound/inbound lead generation support, event activation, and sales material development. This role requires a highly organized operator with strong strategic instincts who can both execute and elevate how we drive revenue.
Responsibilities include, but are not limited to:
Revenue Strategy & Pipeline Enablement
- Partner with Sales, Marketing, and Revenue Operations to drive alignment across pipeline generation and revenue growth initiatives
- Support and operationalize outbound and inbound lead generation efforts, including outreach coordination, targeting strategy, and follow-up workflows
- Help define and improve processes that increase conversion across the business development funnel
- Track, analyze, and report on pipeline performance and enablement impact, identifying opportunities for optimization
RFP, Pitch & Sales Enablement Leadership
- Own and quarterback the end-to-end RFP and audit process, ensuring high-quality, strategic, and timely deliverables
- Lead cross-functional collaboration to develop pitch narratives, presentations, and responses that differentiate WITHIN in market
- Provide strategic input to senior sales leadership on positioning, packaging, and go-to-market approaches
- Continuously refine RFP and pitch materials based on performance, learnings, and evolving capabilities
Event & Pre-Sales Activation
- Own pre-event revenue activation strategies for key conferences and industry moments
- Develop and execute outreach plans to drive meeting volume and qualified pipeline ahead of events
- Coordinate cross-functional efforts to ensure sales teams are equipped with the right messaging, materials, and targets
- Drive post-event follow-up processes to maximize conversion of event-driven opportunities
Marketing & Content Enablement
- Partner closely with Marketing to develop and deploy revenue-driving assets, including case studies, thought leadership, and campaign support materials
- Own the development, organization, and evolution of all sales materials (decks, case studies, one-pagers, FAQs, etc.)
- Ensure all materials reflect current positioning, capabilities, and proof points aligned to growth priorities
- Identify content gaps and proactively drive creation of materials that support pipeline generation
Sales Operations & Enablement Infrastructure
- Build and maintain a centralized repository for RFP responses, FAQs, and sales materials to improve efficiency and consistency
- Collaborate with Revenue Operations to refine sales processes, tools, and methodologies
- Evaluate and implement enablement tools that improve team productivity and output quality
- Lead ongoing sales training and enablement programs, including onboarding materials and continuous learning initiatives
- Oversee contract organization and documentation workflows across platforms
MUST Have Qualifications/Experience
- Experience in revenue enablement, sales enablement, or business development operations within a digital marketing or agency environment
- Expertise in managing and improving the RFP and pitch process
- Proven ability to drive cross-functional initiatives that impact pipeline and revenue growth
- Understanding of B2B sales funnels, lead generation strategies, and conversion metrics
- Exceptional project management and organizational skills, with the ability to manage multiple high-priority workstreams
- Excellent communication and stakeholder management skills, including experience working with senior leadership
- Self-starter mindset with the ability to identify gaps and proactively build solutions
NICE to Have Qualifications/Experience
- Experience supporting or executing outbound/inbound lead generation and event-driven pipeline strategies
- Familiarity with sales enablement and marketing tools (Asana, Salesforce, Cassidy AI, ChatGPT, AwesomeTable, etc.)
- Experience working closely with marketing teams on content strategy and campaign execution
- Experience building or managing content repositories or knowledge hubs
- Exposure to data analysis and reporting tied to pipeline performance and sales effectiveness
Our interview process includes, but is not limited to the following:
- Excel knowledge and Typing Test
We offer a competitive salary and benefits based on education, experience, and skills level, including:
- Unlimited vacation policy
- Monthly Phone Stipend
- Comprehensive Medical, Dental, and Vision insurance options
- 401(K) plan with matching
- Dog friendly office
- Hybrid work opportunity
- Professional Development Program
- Bonus Perk - Seamless allowance
Total compesation based on education, experience, and skills level ($60,000-$126,658)
- Level 1 - $60,000-$87,600
- Entry Level - Meets qualifications on a minimum basis
- Level 2 - $87,600-$115,200
- Developing Level - Meets qualifications on a modest basis
- Level 3 - $115,200-$142,800
- Junior level - Exceeds qualifications on a moderate basis
- Level 4 - $142,800-$170,400
- Middle Level - Exceeds qualifications on a strong basis
- Level 5 - $170,400-$198,000
- Advanced Level - Exceeds qualifications on an extensive or advanced basis
About WITHIN
WITHIN is the world's first Performance Branding company, partnering with some of the biggest brands in the world to drive business growth through innovative marketing strategies. Our integrated operating model collapses the traditional marketing silos between creative and media, performance and brand, and across media channels. With a full suite of offerings including media, creative, SEO, Lifecycle, Retail Media, Affiliate and Influencer, we’re able to work with our brand partners in an integrated fashion, allowing us to align marketing strategies back to core business objectives. Client teams at WITHIN are trained on how to always act as a trusted business partner, acting as a fiduciary to client needs above our own.
Teams at WITHIN have the ability to work with iconic brands such as The North Face, Timberland, Ben and Jerry's and Jose Cuervo. Everyone at WITHIN wants to grow and be challenged. It’s a collaborative place made up of small, closely knit and versatile teams that are fast and adaptive to solve problems and build systems.
Check out some of our work!
We weave AI into everything we do, using the latest tech across all teams to innovate, work smarter, and make better decisions. Whether it’s in creative, operations, or anything else, AI helps us level up and do things at a whole new scale. We expect our people to use AI in their daily work, fully embracing it as a critical tool to help us succeed.
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Locations
- New York City: 43-01 22nd St, Suite 602, Queens, NY 11101, United States
- Bogotá: Carrera 14A # 101-47. Bogotá, Distrito Capital de Bogotá 110111, Colombia
- Mexico City: Av. Insurgentes Sur 1082, Piso (Floor) 2, Oficina 2008, Ciudad de México, CDMX 03100, México
Benefits
- health insurance
- vision insurance
- 401(k)
- professional development
About this role
Agency Within is building out its revenue enablement function and needs someone to own how the company brings new business to market. You'd work across Sales, Marketing, and Revenue Operations to manage RFPs and pitch development, support lead generation efforts, coordinate event activation, and build out sales materials and processes. This is a broad operational role that requires both strategic thinking and hands-on execution—you'd be responsible for everything from defining pipeline workflows to organizing sales collateral to training teams on new enablement tools.
The ideal candidate has direct experience in revenue or sales enablement within a digital marketing or agency setting, with proven success managing RFP processes and driving cross-functional initiatives that impact pipeline growth. You'll need strong project management skills to juggle multiple workstreams, excellent communication to work with senior leadership and coordinate across teams, and the ability to identify operational gaps and build solutions independently. Experience with lead generation, event strategy, content management systems, and sales tools like Salesforce or Asana is valuable; Excel proficiency and data analysis skills tied to sales metrics will also be tested during the interview process.
This is a contract position based in Long Island City with in-office work required. Compensation ranges from $60,000 to $126,658 depending on your experience level, along with unlimited vacation, comprehensive health insurance, a 401(k) match, professional development support, and a dog-friendly office with hybrid flexibility available.
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Pay for this role
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