Area Director

Location: On-site | 63 Wall St

Area Director — 63 Wall Street

Market-Rate | Financial District, Manhattan

Location: On-site | 63 Wall Street, Manhattan (Financial District)

Reports to: Senior Regional Director/Regional Director

The US base salary range for this full-time position is $135,000–$140,000 plus discretionary bonus.

PROPERTY SNAPSHOT

63 Wall Street is a 476-unit, full-block rental community combining two landmarked pre-war buildings in the Financial District — a 37-story tower and a 25-story wing. The property offers roughly 10,000 sq ft of amenity space, including a resident-only speakeasy lounge, a multi-level fitness center, golf simulator, children's playroom, library, business center, and a roof deck with skyline views. It sits steps from the Wall St and Broad St subway stations (2, 3, 4, 5, J, Z), near Brookfield Place and the South Street Seaport.

WHY THIS ROLE

• Run a landmark asset in one of Manhattan's most iconic and high-visibility submarkets — steps from the Financial District's transit hub, dining, and waterfront.
• Direct ownership access: this seat reports to Regional leadership and works hand-in-hand with ownership, not buried under layers of management.
• Real career runway: Twin Pines is actively growing across NYC, and Area Directors here get exposure to high-level strategy, not just day-to-day site operations.
• This seat carries real financial ownership — budgets, forecasting, and variance are core to the role, not an afterthought, so it's a strong fit for a financially strong operator looking to be evaluated on the numbers.

About Twin Pines Management

Twin Pines is a fast-growing, full-service property management firm redefining multifamily living across New York City — from market-rate communities to large-scale affordable housing portfolios. We operate some of the city’s most complex and impactful assets, ones that have helped shape neighborhoods.

Role and Responsibilities Overview

The Area Director is responsible for overseeing operations, compliance, and performance at 63 Wall Street, a market-rate multifamily community in the heart of the Financial District. This role ensures consistency in execution, regulatory adherence, and leadership standards while serving as a key partner to Regional leadership and a direct point of contact for ownership.

You will directly support and guide property-level employees, ensuring the asset is well-run, audit-ready, financially disciplined, and delivering a strong resident experience. Success in this role includes fewer escalations, stronger site leadership, and a community that operates smoothly and profitably at scale.

This role is ideal for a seasoned market-rate multifamily leader who thrives in the field, balances accountability with coaching, and understands how to translate strategy into day-to-day execution.

Portfolio Operations & Performance

• Oversee daily operations at 63 Wall Street.
• Ensure consistent execution of company standards, policies, and procedures.
• Monitor occupancy, collections, maintenance performance, and resident satisfaction.
• Identify operational risks and implement corrective action plans proactively.

Financial & Asset Support

• Review and support property budgets, forecasts, and variance explanations.
• Partner with Regional leadership on expense control, capital planning, and performance improvement initiatives.
• Monitor financial trends and flag risks or opportunities.

Compliance & Regulatory Oversight

• Partner with compliance teams to support audits, file reviews, and inspections.
• Ensure Community Managers maintain audit-ready files and documentation.
• Serve as an escalation point for complex compliance or resident issues.

People Leadership & Development

• Directly manage and coach Community Managers and site leadership.
• Support hiring, onboarding, performance management, and development planning.
• Drive accountability while fostering engagement and retention.
• Model strong leadership presence and professionalism across the property.

Stakeholder & Cross-Functional Partnership

• Act as a liaison between the site team, compliance, maintenance, accounting, and senior leadership.
• Support communication with ownership groups and regulatory agencies as needed.
• Represent the organization professionally in the field at all times.

Qualifications

• Proven track record leading a market-rate multifamily property in NYC, ideally in a high-density, high-visibility submarket.
• Proven ability to lead, coach, and hold Community Managers and site staff accountable.
• Strong operational judgment and comfort managing escalations.
• Strong financial acumen — hands-on ownership of budgeting, forecasting, and variance analysis, and comfort being evaluated on financial performance, not just operational metrics.

Education & Experience: 

• High School Diploma or equivalent required; Bachelor’s degree preferred  

• 7+ years of multifamily property management experience

• Prior experience as a Regional/Area-level leader required  

• Familiarity with property management systems (e.g., Yardi, RealPage) 

• New York Real Estate License preferred or willingness to obtain 

Work Environment & Physical Requirements: 

• Field-based role requiring regular travel between properties 

• On-site office and residential community environments 

• Ability to walk properties, climb stairs, and work outdoors in varying conditions 

• Ability to lift or carry up to 25 pounds occasionally 

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions 

Perks & Benefits: 

We offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance. 

• Medical, Dental, and Vision coverage Access to multiple medical plan options through our benefits partner, including PPO and HMO plans, allowing employees to choose coverage that best fits their needs. 

• Flexible Spending Accounts (FSA) Pre-tax accounts available for eligible healthcare and dependent care expenses. 

• 401(k) Retirement Plan Opportunity to contribute to a tax-advantaged retirement plan to support long-term financial planning. 

• Paid Time Off & Holidays Competitive PTO program, including paid holidays, vacation, and sick time. 

• Commuter Benefits Pre-tax commuter benefits available for transit and parking expenses. 

• Professional Growth & Development Exposure to complex, high-impact work within affordable housing, with opportunities to grow leadership skills and deepen regulatory and operational expertise.  

• Mission-Driven Work The opportunity to make a meaningful impact by supporting affordable housing communities across New York City. 

Benefits offerings and employee contributions may vary by plan and are subject to change