Air and Ocean Freight Rep
Rapido Solutions Group
Description
At Rapido Solutions Group, we connect fast-growing U.S. companies with top global talent.
From Guadalajara and León, we create career opportunities that bridge Mexico and the U.S. logistics industry.
We value diversity, joy, and passion, fostering a dynamic workplace where people grow both personally and professionally. Our goal is to be the best place to work, offering wellbeing programs, social initiatives, and real career growth.
📍 Location: Guadalajara
🕒 Schedule: Monday to Friday 08:00 - 17:00
🌐 English Level: B2 Intermediate
💬 Role Responsibilities
- Accurately enter shipment information into the client's system and validate details for precision.
- Respond to any operational issues by correcting or escalating the necessary information.
- Create BOLs for pickups to facilitate dispatch operations.
- Update and monitor load statuses daily and on any specific requested frequency.
- Consult rate sheets to confirm service details and ensure accurate billing and cost management.
- Create billing packets to ensure comprehensive documentation for invoicing.
- Lock jobs to secure shipment and billing records.
- Process client and vendor invoices.
- Distribute client invoices according to the SOPs.
- Fill all needed information on client's customer reports.
- Follow assigned instructions.
- When available, dedicate at least one hour to cross-training or shadowing sessions with different team members of the CWW COL Team.
Skills & Knowledge
- Strong attention to detail and accuracy.
- Effective written and verbal communication skills.
- Ability to manage multiple tasks and prioritize effectively.
- Proficiency in computer systems and logistics software.
- Analytical and critical thinking skills for problem-solving.
🎯 Why Join Us
Opportunity to grow within the logistics and customer service industry
Dynamic, bilingual, and multicultural work environment
Competitive salary
Ongoing training and career development