Account Supervisor

Who We Are

VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization.

In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney. About WPP WPP is the trusted growth partner for the world’s leading brands.

We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com .

looking for: VML is seeking an Account Supervisor servicing clients from an iconic brand in the Quick Service Restaurant industry. Overseeing largescale integrated brand campaigns, this person will act as the primary point of contact for our clients, leading presentations and representing well-managed projects, timely production, and adherence to budgets. This role owns the responsibility of the growth and development of the client’s go-to-market retail business across all disciplines.

We are looking for talent to work in a hybrid model within our Kansas City headquarters office!

What You’Ll Do

: Client | Oversee day-to-day agency performance and client relationship. Be proactive in assessing client needs and demands, delivering added value to the client wherever possible. Become a subject matter expert in the quick service restaurant industry, speaking clearly to the competitive landscape, products, services, trends and digital positions within the client’s business.

Provide clear instruction as to the goals and objectives through any campaign or creative endeavor with specific guidance and performance measures. Team | Serve as agency champion to pull integrated activities together for moving the client’s business through production to launch. Partner cross-functionally with Project Management, Creative, Strategy, Connections, Marketing Effectiveness, and other Account team members.

Develop and grow client relationships across key stakeholders. Generate and review project briefs to inspire and guide creative development. Assess and recommend tactics and strategies for building efficiencies, streamlining operations, and enhancing the value of agency to the client.

Lead a collaborative effort to create unified services, client presentations, media campaigns, marketing materials, and value to the client. Mentor | Work across a large account team onsite in Kansas City, providing mentorship and development opportunities. Identify employee goals and conduct performance reviews.

Process | Ensure agency work follows digital marketing best practices. Shepherd agency deliverables and client presentations through regulatory and legal review process. You are accountable for on-time, on-budget completion of all projects and the reporting of budget status to clients.

Who You Are

: A builder | Entrepreneurial attitude couple with a strong business acumen. Ability and appetite to bring people together. Innate ability to marshal people and create gravity around ideas.

Open and collaborative | Our team is close-knit and sup