Senior Principal Product Manager, Coach Journey

Twin Health At Twin Health, we empower people to improve and prevent chronic metabolic diseases, like type 2 diabetes and obesity, with a new standard of care. Twin Health is the only company applying AI Digital Twin technology exclusively toward metabolic health. We start by building a dynamic model of each person’s metabolism — drawing on thousands of data points from CGMs, smartwatches, and meal logs — that maps their personal path to better health.

Guided by a dedicated clinical care team, our members have lowered their A1C below the diabetes range, achieved lasting weight loss, and reduced or even eliminated medications, all while living healthier, happier lives. Working here Our team at Twin Health is passionate, talented, and united by a shared purpose: to improve the metabolic health and happiness of our members. We believe in empowering every Twin to make a meaningful impact for our members, our clients, and each other, while enjoying a supportive, collaborative work environment.

Twin has been recognized not only for our innovation but also for our culture, including: Innovator of the Year by the Employer Health Innovation Roundtable (EHIR), selected to CB Insights’ Digital Health 150, and named one of Newsweek’s Top Most Loved Workplace® . S. and globally.

Backed by leading venture firms like ICONIQ Growth, Sequoia, Sofina, Temasek, and Peak XV, we are building the most impactful digital health company in the world. Join us as we reinvent the standard of care in metabolic health. Opportunity We are looking for a Senior Principal Product Manager to lead Coach Copilot, the AI powered workspace our health coaches use every day to manage their member panel and deliver personalized, high quality care at scale.

Coach Copilot summarizes each member's behavior and adherence to the Twin program, powers end to end telehealth visit management, and surfaces the right members at the right time for coach intervention. In this role, you will own the strategy, roadmap, and execution of the Coach Copilot experience, with a relentless focus on two outcomes: improving the quality of every coaching interaction to drive better health for our members, and dramatically increasing the efficiency of our care team. This is an ideal opportunity for a strategic, user centered product leader who is passionate about transforming healthcare through applied AI.

You'll work closely with design, engineering, data science, AI/ML, coaches, and clinical leadership to identify high impact opportunities, prioritize solutions that address real world clinical needs, and drive alignment across cross functional teams.

Responsibilities

Own the strategy, roadmap, and execution for Coach Copilot, enabling health coaches to deliver high quality, personalized care at scale. Deliver AI powered workflows, interventions, smart drafts, and summaries that improve coaching quality, increase program adherence, and drive better health outcomes while eliminating manual, low value work. Develop a deep understanding of clinical workflows by partnering closely with coaches, clinical leaders, and cross functional stakeholders to identify high impact opportunities.

Requirements

, challenging assumptions and influencing stakeholders when needed. Balance immediate operational fires with long-term architectural bets that allow Twin to scale to hundreds of thousands of members without adding linear headcount. Define and track weekly success metrics, measure product impact, and continuously iterate based on user feedback and clinical outcomes.