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Tecovas — Springfield, Missouri
Tecovas is passionate about offering an incredible customer experience for first-time boot buyers and western enthusiasts alike! We're looking for a Full-Time Assistant Store Manager to join our team who will bring an immersive Tecovas retail experience to Bass Pro Shops’ customers and help lead a profitable, customer-centric store. As a Tecovas ASM, you are a key part of the engine that keeps the store running — supporting the Store Manager in developing a high-performing team, owning an Area of Responsibility, and delivering an exceptional in-store experience day in and day out.
You will support product flow, uphold visual standards, and apply your leadership and merchant skills to create a store environment that is unmistakably Tecovas.
Responsibilities
will include: CUSTOMER EXPERIENCE - Cultivates genuine customer connections and acts as a brand ambassador - Maintains active floor presence, managing multiple customer interactions simultaneously - Delivers high-quality product services (branding, debossing, boot stretching, brim shaping, boot shines) - Leads professional and gracious resolutions for customer returns, exchanges, or warranty inquiries.
Qualifications
: - 3+ years retail management experience - People-first mentality with a positive attitude and ability to build team morale - Ability to handle difficult situations with grace and professionalism - Strong merchant skills and a history of delivering financial results - Proven record of hiring, developing, and retaining talent - Comfortable speaking to store performance metrics and driving business conversations - Experienced in coaching, counseling, and conflict resolution - Flexible, cross-functional, proactive, and results-driven - Utmost character, honesty, and transparency
Requirements
: - High School Diploma required (College Degree preferred) - Must be at least 18 years of age - Ability to stand/walk for extended periods; lift up to 30 lbs; bend, squat, and kneel as needed - Must be available 40 hours per week including weekends, evenings, and ho