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The Emily Program — 2141 Overlook Road Cleveland Heights, Ohio
Our vision is a world of peaceful relationships with food, weight, and body image, where everyone with an eating disorder can experience recovery. We believe that exceptional, individualized care leads to lasting recovery from eating disorders. That’s why our teams are comprised of compassionate, dedicated professionals from a variety of backgrounds who collaborate to provide the very best evidence-based care for our clients at all levels of care.
Position Overview The Behavioral Health Technician (BHT) Manager is a key member of the leadership team, responsible for overseeing the daily operations and performance of the BHT teams. This role ensures a safe, therapeutic, and recovery-focused environment for clients. The BHT Manager provides direct leadership, supervision, coaching, and role-specific training to both BHTs and BHT Supervisors.
They are accountable for ensuring staff consistently align with Accanto’s clinical philosophy, programming models, and professional standards. The BHT Manager delivers regular performance feedback, conducts annual evaluations, and fosters ongoing skill development. Additionally, they partner with the Executive /Site Director to manage departmental costs and ensure operations stay within the established budget.
Compensation
Disclosure Starting salary range between $70,000– $80,000 Final
offered will be within pay range based on
Qualifications
/experience met for the position How Behavioral Health Technician Managers Empower Recovery Oversees the provision and ensures the quality of services delivered by the BHT and BHT Supervisors, including but not limited to groups, meal support, and milieu management Provides supervision, training, and support to new and existing staff Provides supervision and oversight to BHT Supervisors Manages team by encouraging employee engagement, accountability, and development Participates in leadership meeting, treatment team, mini team, morning huddle Communicates with the clinical team regarding patient needs and behaviors, and maintains clinical documentation as needed Collaborates with a multi-disciplinary team of leaders to ensure the program and client goals are being met Participates in provision of meal support to clients during meals and meal outings, leads milieu activities, transports clients and supervises patient outings, and provides skills coaching when appropriate Coordinates unit activities and outings and orders related supplies in adherence with site budget Assists clients in crisis as needed, including providing skills coaching to clients Facilitates room and common area searches as needed Plans client outings and corresponding staffing needs Actively participates in the recruitment, interviewing, and onboarding of BHTs Demonstrates commitment to clinical, operational, and fiscal
: High school diploma or equivalent required.
Responsibilities
Demonstrates excellent clinical customer service using therapeutic communication skills to build strong client relationships and improve outcomes Attends all required meetings Completes all assigned mandatory trainings Maintains at all times the confidentiality of proprietary information, which includes but is not limited to, trade secrets, sensitive company information, and generally any company information not made available to the public Maintains at all times the confidentiality of former and current Emily Program and Veritas Collaborative clients’ protected health information, as directed by state and federal law, and Emily Program and Veritas Collaborative policy.