WHY TEXTUS TextUs on a mission to revolutionize business communication by enabling seamless and impactful engagement between workers and consumers. With a focus on innovation, ease of use, and delivering measurable results, our strategy is rooted in creating tools that outperform other messaging solutions while fostering trust and value for our customers and stakeholders. At TextUs, every team member is empowered to make a difference.

Our collaborative and data-driven culture, combined with the guidance of a proven leadership team, ensures you have the resources and support to excel. Together, we’re building the future of mobile-first, conversational engagement and redefining what’s possible for businesses and their stakeholders. TextUs is the leading performance messaging platform for engaging customers and workers.

We improve business outcomes by allowing users to deliver messages over high performance texting channels optimized through superior analytics, native AI features, and seamless integration with systems of record.

ABOUT THE ROLE

As Senior Product Manager at TextUs, you'll own what we build and why — driving discovery, shaping the roadmap, and authoring the Product Briefs our development process runs on. You'll work with a dedicated product team spanning product ownership, product marketing, and product design to take your briefs from problem definition through launch, with a direct hand in how TextUs differentiates, including AI-based capabilities.

RESPONSIBILITIES

Discovery and roadmap. Own product discovery — customer needs, market signal, and competitive dynamics — and develop the roadmap recommendations including business cases and prioritization. Present recommendations to TextUs's executive team for approval.

Regularly present the roadmap to internal stakeholders and to customers. Product metrics and insight. Regularly communicate insight into key product metrics across the organization — through Quarterly Business Reviews and other established mechanisms — connecting product performance to roadmap decisions and business outcomes.

Competitive and market intelligence. Own product-level competitive positioning and intelligence, including the product and competitive view presented in Quarterly Business Reviews. Assess and address regulatory and technical constraints relevant to product decisions, and advocate for security, risk, and compliance in new feature definition.

Product Briefs. Author net-new Product Briefs end to end in collaboration with the Product Team.

Requirements

and MVP definition, and the product-level constraints (limits, rules, and edge behavior) that determine what gets built. Briefs serve as the source of truth for the development process and must be complete enough to build against. AI-based product capability.

Define and champion AI-based features as part of the roadmap, and apply AI-assisted approaches to discovery, analysis, and brief creation as a standard part of the group's working practice. Launch positioning, in partnership with Product Marketing. Create the initial positioning and market angle at brief time; the Product Marketing Manager carries that positioning through each release and owns the handoff to Marketing and Customer Success.

You remain accountable for the product's positioning through every launch. Product and competitive content. Write and produce product-facing materials — product presentations, competitive comparisons, and related content — and contribute substantively to enablement and marketing collateral led by Product Marketing.

The expectation is hands-on authorship, not review: the materials that carry the product's positioning and competitive story start with you. Sales and Customer Success support.