Lead, Aftersales Technology

Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again.

But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work. The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation.

Respect for communities by creating a company that stands for its people and its customers. Respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute.

Requirements

— an all-electric powertrain as well as the Harvester™ range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range. At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee?

Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion.

Join us at Scout Motors and be part of shaping the future of transportation. If you're ready to drive change and make history, apply now! Summary We are seeking a Lead for Aftersales & Retail ERP to own the strategy, roadmap, and delivery of technology platforms that support Scout Motors’ Aftersales, Service, Parts, and Retail ERP capabilities.

This role will lead a portfolio spanning Aftersales ERP, DMS, service operations, parts logistics, technical service systems, warranty and recall touchpoints, and required VW Group systems. This is a hands-on domain leadership role responsible for translating Aftersales business capabilities into scalable, production-ready systems. The role will partner closely with Commercial Operations, Digital Products, Enterprise Architecture, Platform Engineering, Data/Integration, Security, Finance, and VW Group stakeholders to ensure Scout’s Aftersales technology landscape is launch-ready, supportable, and aligned to enterprise standards.

across Aftersales, parts logistics , service operations, and technical service into system capabilities, integration needs, data

, and implementation plans. Lead cross-functional alignment across Commercial Operations, Digital Products, ERP, Finance, Data, Platform Engineering, Security, and other system teams to resolve dependencies and drive decisions. Evaluate build, buy, and other system options, ensuring recommendations are based on business value, launch readiness, integration complexity, cost, scalability, and long-term supportability.

, release management, and operational readiness expectations. Location & Travel Expectations : This role will be based out of the Scout Motors location in Novi, Michigan. This role requires 4-5 days per week in the office, with regular in-person meetings and events.

What You’Ll Do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following: Own the strategy, roadmap, and delivery of Aftersales and Retail ERP systems supporting service operations, parts management, DMS, warranty, recall, technical service, and related retail capabilities. Serve as the Commercial IT domain owner for the Aftersales ERP template, coordinating solution design, vendor execution, phased rollout, integration, testing, deployment, and transition to operations.