ShipMonk isn't just a 3PL — we're the tech-powered growth partner for ecommerce brands, running 12+ owned fulfillment centers across the US, Canada, the UK, and Europe so our merchants can stress less and grow more. We are seeking a skilled and detail-oriented Facilities Technician to join our team. As a Facilities Technician, you will play a crucial role in ensuring the safe and efficient operation of our warehouse facility.

You will be responsible for performing preventive maintenance, troubleshooting equipment issues, and conducting repairs to minimize downtime and maximize productivity. Your expertise in mechanical and electrical systems, along with your ability to work independently and collaboratively, will be instrumental in maintaining a well-functioning warehouse environment. Perform routine inspections, preventive maintenance tasks, and repairs on warehouse equipment, including conveyor systems, forklifts, packaging machines, and other mechanical and electrical systems.

Respond promptly to equipment breakdowns, troubleshoot issues, and implement effective solutions to minimize downtime and productivity loss. Conduct regular maintenance checks to ensure compliance with safety regulations and identify potential hazards or risks. Collaborate with warehouse operations and logistics teams to schedule maintenance activities, prioritize work orders, and coordinate equipment availability.

Maintain accurate records of maintenance activities, including equipment repairs, parts replacement, and maintenance schedules. Source and procure necessary parts, tools, and supplies for maintenance and repairs, ensuring adequate inventory levels are maintained. Assist in the installation and commissioning of new equipment and machinery, following manufacturer's guidelines and safety protocols.

Conduct training sessions for warehouse staff on equipment operation, maintenance best practices, and safety procedures. Stay updated on industry trends, technological advancements, and best practices in warehouse maintenance and equipment repair.

Requirements

in all maintenance activities.

Qualifications

and Skills: High school diploma or equivalent. Technical certification or vocational training in maintenance, electrical, or mechanical fields is preferred. Proven experience (3+ years) as a Maintenance Technician or similar role in a warehouse or industrial setting.

Strong knowledge of mechanical systems, electrical circuits, and industrial equipment, including conveyors, motors, pumps, and hydraulic systems. Proficiency in diagnosing and troubleshooting equipment malfunctions, utilizing appropriate tools and diagnostic equipment. Experience with preventive maintenance programs, work order systems, and computerized maintenance management systems (CMMS).

Ability to read and interpret equipment manuals, schematics, and technical drawings. Basic knowledge of safety protocols and regulations related to warehouse operations and equipment maintenance. Excellent problem-solving skills, with the ability to work under pressure and meet tight deadlines.

Strong communication and interpersonal skills, with the ability to work effectively as part of a team and communicate technical information to non-technical personnel. Physical stamina and dexterity to perform manual labor and lift heavy objects as required. Flexibility to work shifts, including evenings, weekends, and holidays, as needed.

About ShipMonk ShipMonk isn't just a 3PL; we're a growth partner for merchants . We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions—all with a merchant - first mindset.

Why ShipMonk?