Specialty Pharmacy Technician - Albany, NY

💊 Certified Specialty Pharmacy Technician (CPhT) – Albany, NY Onsite | Albany, NY | Monday through Friday | Full Time - 8-hour Shifts | Rotational Schedule between 7AM-5:30PM, Some Weekends Join a Growing Specialty Pharmacy Team Making a Difference in Patients' Lives Why Join Our Specialty Pharmacy Team in Albany?

Benefits

Start Day One ✅ 401(k) with Company Match ✅ Generous PTO & Paid Holidays ✅ Fast-Growing Specialty Pharmacy Organization ✅ Meaningful Patient Impact & Career Growth Opportunities 📋 Position Overview We are seeking an experienced, highly motivated Certified Pharmacy Technician (CPhT) to join our Specialty Pharmacy team in Albany, NY . In this role, you will provide integrated support to patients and pharmacists through a hands-on approach to delivering exceptional patient care and medication adherence support. This is an excellent opportunity for a detail-oriented pharmacy professional who thrives in a fast-paced environment and is passionate about improving patient outcomes while building a rewarding career within specialty pharmacy services.

Required: Candidates must be nationally certified (CPhT) and registered as a Pharmacy Technician in the state of employment.

Key Responsibilities

As a Specialty Pharmacy Technician, you will: Interpret and enter prescriptions accurately Clarify prescription orders with pharmacists and/or clinicians Label and fill prescriptions for pharmacist verification Perform pharmaceutical calculations Identify medications requiring special handling, storage, refrigeration, or hazardous medication protocols Assemble medication-related supplies, including sharps containers, syringes, needles, alcohol swabs, and bandages Prepare medications for delivery to patients and departments Answer, resolve, and triage inbound patient inquiries Conduct outbound medication adherence and therapy check-in calls Obtain refill prescriptions and coordinate renewals Resolve insurance-related issues and assist patients with financial assistance resources Maintain pharmacy inventory, including medication ordering and receiving Provide patient education and medication support via phone Enter and manage pharmacy data, including claim adjudication and follow-up activities Utilize database applications to organize and maintain accurate records Identify trends, resolve issues, and recommend operational improvements Participate in continuous process improvement initiatives Collaborate effectively with stakeholders across the organization Maintain strict confidentiality of sensitive patient information Stay current with industry knowledge through continuing education and professional development Perform other duties as assigned 🎓

Qualifications

Required Licensure & Certification Active Pharmacy Technician registration in the state of employment preferred Current National Pharmacy Technician Certification (CPhT) preferred If additional state-specific certifications are required, candidates must obtain them within a mutually agreed timeframe as a condition of continued employment Experience Required: 1+ year of Pharmacy Technician experience Preferred: 5+ years of Pharmacy Technician experience Technical Skills Strong phone and patient communication skills Proficiency in Microsoft Excel and Microsoft Word Ability to quickly learn new pharmacy systems and database applications Strong organizational, analytical, and interpersonal skills Desired Traits Organized and detail-oriented High integrity and professionalism Dependable and quality-focused Empathetic and patient-centered Strong listener and communicator Energetic, motivated, and team-oriented Able to maintain discretion and confidentiality when handling sensitive information 💼

Compensation

& Equal Opportunity Shields Health Solutions is committed to

will be based on a variety of factors, in

Pay Transparency

and

Equal Employment Opportunity

. Hourly Pay Range: $22.00 - $24.00 per hour Actual