Sales Associate Location: Thousand Oaks, CA - Westlake Village Job Type: Part Time

Compensation

: $19 per hour Schedule/Availability: · Must be available and able to work weekends (sat AND sun) regularly. · Must have availability to work 3 days per week. · Must be able to work 16 hours per week on average, with the ability to flex to 24 hours.

· Must be available to work during Clinic Operating Hours (as posted on website *subject to change). · You must be able to commit to a schedule made 60 days in advance. Ability to commute/cover other clinics: Reliably commute to home clinic location & periodically travel to other clinics to provide coverage as needed.

ESSENTIAL FUNCTIONS Sales & Client Experience · Lead by example in achieving daily sales and conversion goals. · Deliver exceptional client service by educating clients on products, memberships, and treatments. · Support clinic-wide retention and loyalty programs through relationship building and consistent follow-up.

· Reinforce Skin Laundry’s service standards and brand values during every client interaction. Operational Execution · Support opening and closing procedures, including register reconciliation, invoice closeout, and clinic readiness. · Maintain accurate inventory levels by assisting with restocking, receiving shipments, and product counts.

· Ensure cleanliness, organization, and merchandising standards are consistently met. · Execute operational checklists and compliance tasks as directed by the ACM or CM. Team Support & Peer Leadership · Provide on-the-floor coaching and real-time feedback to Sales Associates.

· Support onboarding and training of new team members under ACM/CM guidance. · Act as a point of contact for questions or issues during assigned shifts and escalate to leadership as appropriate. · Foster a supportive, inclusive environment that encourages collaboration and growth.

Compliance & Safety · Follow and reinforce all operational policies and loss prevention procedures. · Report any safety, compliance, or operational concerns promptly. · Maintain professional conduct consistent with Skin Laundry’s standards of integrity and respect.

MARGINAL FUNCTIONS · Participate in regional meetings, trainings, or team events as assigned. · Assist with in-clinic activations, promotional events, or marketing initiatives. · Provide occasional coverage for peer shifts to ensure continuous operations.

REQUIRED KNOWLEDGE, SKILLS, & ABILITIES Technical & Operational · Intermediate knowledge of retail operations, POS systems, and cash handling. · Familiarity with Zenoti or similar scheduling and sales software. · Strong product knowledge and passion for skincare and client education.

Interpersonal & Leadership · Advanced interpersonal skills with the ability to coach peers and foster teamwork. · Strong communication and problem-solving abilities. · Reliable, proactive, and accountable in daily execution.

Experience & Education · Minimum 1–2 years of retail, hospitality, or service experience required. · Leadership or keyholder experience preferred. You must be at least 18 years of age to apply.

Travel as an Opportunity Travel is not a requirement for this role but may occasionally involve providing support to neighboring stores during peak times or special events. Flexibility as a Strength This role requires flexibility in working hours, including evenings, weekends, and holidays, to meet the demands of high-volume clinic environments. This provides opportunities to lead during peak times, oversee key events, and support new initiatives.

In-Person Connections The Sales Associate role is an on-site role, requiring a strong presence during assigned shifts to lead operations, engage with clients, and support team success.

Benefits

Perks

: · Skin Laundry Employee Treatment & Product Discount Program. 5 ways we give back to YOU We are committed to your growth You are our priority.