Our Vision P\S\L Group is a global organisation dedicated to putting information at the service of medicine. The companies and people of the P\S\L Group aim to improve medical care by serving those who need it, those who provide it and those who seek to improve it. To this end, we want our information and education services to contribute to the goals we share with our clinicians, clients and supporters, namely: to accelerate the advancement of medicine and help people enjoy better, longer lives.

Purpose Our key contribution to society is to help clinicians and those who support them provide state-of-the-art medical care. Our primary business purpose is to help clients and supporters increase the effectiveness of activities pertaining to scientific communication, medical education and the maintenance of audience intimacy. Instar Instar helps you put research at the heart of brand performance by offering you custom-assembled virtual panels and proprietary advanced analytics techniques that, together, allow you to test, track and enhance the elements that drive your brand's performance.

In addition to its innovative and proprietary products, Instar offers you a team of consummate market research professionals who are striving to develop and maintain state-of-the-art expertise in the latest: Data collection techniques Advanced analytics methodologies Data visualization technologies Objective The Research Director is accountable for ensuring the consistent delivery of high-value research that strengthens client confidence, supports long-term partnerships, and drives business impact. This role provides strategic oversight across a portfolio of client accounts, partnering closely with Research Managers to ensure research programs are executed reliably, insights are decision-focused, and projects are delivered with the highest standards of quality. The Research Director also plays a key role in developing research talent, supporting account growth, and driving the adoption of scalable products, tools, and ways of working.

What You Will Do

Client Leadership & Portfolio Management Serve as the senior research lead across assigned client accounts and research programs, ensuring credibility, continuity, and consistently high-quality delivery. Build trusted relationships with clients by developing a deep understanding of their business objectives, therapeutic areas, and decision-making needs. Ensure insights are relevant, actionable, and clearly support client decisions.

Partner with Sales to support strategic proposals, renewals, and long-term account growth. Provide senior guidance on research design, methodology, and execution for complex or high-profile projects. Research Quality & Delivery Oversight Maintain oversight across a portfolio of projects to ensure consistent quality, delivery excellence, and client satisfaction.

Partner with Research Managers to ensure projects are delivered on time, within budget, and to the highest research standards. Review key project deliverables and provide strategic guidance to strengthen research quality and business impact. Identify and proactively mitigate delivery, quality, timeline, or commercial risks before they impact clients.

Support feasibility, scope, and delivery decisions that appropriately balance quality, speed, and cost. Leadership & Team Development Coach and develop Research Managers and Research Analysts through regular feedback, mentoring, and role modeling. Foster a collaborative, psychologically safe environment where teams feel empowered to ask questions, solve problems, and continuously improve.

Promote consistency in research execution and delivery across teams. Support the growth of research capability by identifying development opportunities and sharing best practices across the organization. Operational Excellence & Innovation Champion the consistent use of standardized research processes, tools, templates, and methodologies across client accounts.