Who is Eleos Health? Today, more people than ever are speaking publicly about their mental health. Whether it's ourselves, our friends and family or even public figures, taking care of your behavioral health is no longer a taboo, it's vital, and it's only human.

Eleos is on a mission to help deliver the world's most effective behavioral care through data, measurement, and personalization. Or simply put, we want to give clinicians the support they need to do the important work only they can do . What is this opportunity?

We are seeking a Customer Success Partner to lead relationships and drive outcomes across Eleos’s largest enterprise customers. This role is responsible for ensuring customers achieve measurable value, strong adoption, and long-term partnership results. Reporting to the Manager, Customer Success, you will serve as a strategic advisor who helps customers realize the full impact of Eleos.

You will guide value delivery, surface insights, coordinate cross-functional work, and align customer goals to product capabilities. Who are you? You are a strategic, customer-focused professional who takes ownership of driving value and measurable outcomes.

You build trust with stakeholders at all levels and are comfortable managing complex customer environments. You enjoy interpreting data, facilitating executive conversations, and influencing both customer strategy and internal priorities. You see yourself as a partner in your customers’ success and take pride in delivering a thoughtful, proactive experience.

How will you contribute?

Qualifications

and skills will help you to be successful? 4 to 7 years of experience in Customer Success, Account Management, or Consulting within SaaS or healthcare technology Proven success managing 10+ strategic or enterprise accounts at a time Strong ability to communicate customer value using data and outcomes Strong experience in increasing product utilization across accounts Skilled in executive engagement, success planning, and facilitating high-impact business reviews Experience with customer success platforms such as Salesforce, Gainsight, or ChurnZero Strong analytical, organizational, and communication skills Collaborative and comfortable working across multidisciplinary teams Bachelor’s degree required; certification in Customer Success or advanced business training preferred Ability to travel 30% for customer visits This is a unique opportunity to join a startup that has a meaningful impact on thousands' well-being and mental health. We have A product that positively impacts people's lives every single day.

and skills, length of service, and geographic location.

Base Pay Range

for this position is $125,000-$140,000 per year.

Customer Success Partner (US, Remote)