Sr. Client Account Manager, Enterprise Retail

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work.

Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that.

To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here .

As a Sr. Client Account Manager you will manage a portfolio of Nordic Retail Enterprise Brands. You will drive growth with high‑potential, performance, and brand‑focused advertisers.

You will harness the power of AI-driven solutions and data intelligence to optimize client outcomes and elevate the account management experience. You will provide strategic direction to drive growth for your clients on Pinterest, helping them realize the opportunity available to expand their business. You will be part of a team culture that values collaboration, innovation and achieving great results.

If this sounds like fun, we’d love to hear from you!

What You’Ll Do

: Build and nurture relationships with our advertising partners; proactively share performance, optimizations, updates, and opportunities.

Requirements

are met by working together with our internal teams (Measurement & Insights, Product Marketing, Creative Strategy, etc). Gain a deep understanding of our partners’ business goals and turn data into compelling stories and actionable insights to help them succeed. Specifically own the “how” conversation with advertisers to advise on media strategies across targeting, bidding models, creative, measurement, etc.

Become an expert at Pinterest campaign best practices, enabling yourself to be the resource for performance related opportunities. Ensure that campaign setup is optimal. Interpret and communicate campaign results so that the customer sees impact.

Evaluate if a digital media campaign is successful and how to troubleshoot. Understand how to drive results, optimize campaigns and deliver performance updates to partners. Ensure the performance metrics that were agreed upon are being met, and take action to course correct.

Leverage AI-driven tools and workflows to streamline campaign management, identify emerging trends, and recommend optimizations at scale. Analyze campaign data using AI-powered insights platforms, translating findings into actionable strategies for client success. Actively engage in client meetings to understand their key objectives and challenges.

Present and explain complex solutions in a clear and concise manner to help partners achieve their objectives. Handle resistance, complaints, or objections from partners professionally and patiently. Cross sell and upsell opportunities that contribute to the team’s ability to exceed revenue targets.

Understand complex processes and products, distilling them down into a digestible format for our partners’, Provide partners with guidance and expertise on product, service best practices and features.

Benefits

to a customer. Maintain up-to-date education and fluency on evolving product roadmap and iterations.