About Pantheon Pantheon WebOps Platform powers the open web, running more than 300,000 sites in the cloud for customers including Google, Princeton, Salesloft and Doctors Without Borders. Every day, thousands of developers and marketers create, iterate, and scale WordPress and Drupal sites to reach billions of people globally. Pantheon’s multitenant, container-based platform enables organizations to manage all of their websites from a single dashboard.

Organizations including Clorox and the United Nations drive results through accelerated development and real-time publishing using Pantheon’s collaborative workflows. The Role Pantheon is scaling thoughtfully, and we want you to be a key player in our business transformation. As a Deal Desk Analyst, you will sit at the intersection of Sales, Finance, Legal, and Accounting, acting as a trusted advisor to ensure scalable growth for the entire business.

You are a strategic business thinker with excellent communication and collaboration skills, thriving in a fast-paced, dynamic environment. This position reports to our Senior Deal Desk Manager. In this role, you will manage first-line approvals for the deal approval process, including complex deal structuring and accelerating deal closures.

Requirements

and customer needs.

What You’Ll Do

Serve as a trusted adviser to Sales on Enterprise deal-related matters. Provide proactive support and guidance to Sales for creative deal structuring, alternative contract options, and value positioning. Review Order Forms for accuracy, pricing, and compliance; perform to a specified set of metrics and service levels.

Manage the queue and approval process for sales orders, escalating as required. Work closely with Sales Management, Finance, Legal, and Support teams. Drive best practices to increase Deal Desk and sales efficiency and effectiveness across the organization, including identifying gaps or process issues.

Analyze and report on transaction trends, efficiency metrics, and areas for improving efficiency. Deliver relevant training to new and existing salespeople on Deal Desk processes, order procedures, and overall QTC best practices. Ensure adherence to and compliance with policies and procedures around revenue recognition and operational guidelines.

What you Bring to the Table 3+ years of sales, finance or operations experience Experience executing and managing complex software deals through the full order lifecycle, from initial structuring through approvals, negotiation and close Detail oriented with the ability to multitask and prioritize at times of high volume Deep understanding of quote-to-cash processes and contract lifecycle Strong written and verbal communicator with the ability to collaborate effectively in a remote-first environment Easy to work with - with a positive, collaborative attitude - you take the work seriously but not yourself!

What We Offer

We have all the usual

Perks

and

Benefits

but what we can really offer you is a fantastic work environment powered by an amazing team.

00. This position also offers a performance bonus dependent on company performance. Our salary ranges are determined by role, level, and location.

Compensation

and equity plan Flexible time off, sick days, and 13 paid holidays Comprehensive medical insurance including Health, Dental and Vision Paid parental leave (plus fertility, adoption and other family planning