Recovery Support Specialist (RSS) (FT, Front End Days)

We’re not just behavioral health people—we’re crisis people. Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery.

Founded by emergency room psychiatrists Dr. Chris Carson and Dr. Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise.

Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we’ve delivered invaluable treatment to hundreds of thousands of individuals facing crises. Our commitment remains consistent, to improve access, inspire hope, and provide the right support. Our values shape our decisions, define our culture, and foster continuous learning and growth.

We accept people as they are, creating safe spaces where they feel valued and respected. We inspire hope by walking with people side-by-side, showing them grace and compassion. We act with intention, holding ourselves and each other accountable, and doing the right thing.

We work as one team, trusting and supporting each other. We embrace change and innovation, striving to find better ways to fulfill our mission. We are on a mission to change the face of behavioral health.

Help us save lives and make a difference.

What You'Ll Do

: The Recovery Support Specialist (RSS) provides individuals with the natural supports proven instrumental in maintaining a strong and successful recovery. The RSS will demonstrate a strong personal recovery and be a positive example that recovery is a desirable and attainable goal. The RSS works in conjunction with multiple disciplines to meet individual’s treatment and recovery needs.

Acts as an active facilitator (or co-facilitator) in groups and individual recovery. Serves as an individual advocate and support resource throughout the treatment process. Works to lessen the instance of seclusion (if applicable) and restraint by building therapeutic alliance and exercising trauma informed care.

Demonstrates knowledge of community resources to help meet individual’s unique recovery needs. Implements knowledge of multiple paths of recovery and promotes them equally. Works cohesively with multi-discipline team through all aspects of individual’s treatment and recovery.

Documents all encounters with individuals in the electronic health record. Encourages and supports from a place of experience and understanding and willing to use appropriate self-disclosure. Performs all other duties as assigned.

What You'll Bring: At least one year of personal recovery High School Diploma or equivalent Arizona Peer Support Specialist certification The Company has a mandatory vaccination policy.

Requirements

, standing, pivoting, reaching, kneeling, lowering to the floor, and supporting another person’s weight) Lift, push, pull, or carry up to 50 lbs. occasionally Tolerate prolonged walking, standing, and observation in a fast-paced environment Work with individuals who may exhibit agitation, aggression, or unpredictable behavior It would be great if you had: Bilingual in Spanish Three years or more of personal recovery desired Experience using EMR Workplace Behavioral Health/Substance Use Treatment or GMH Recovery experience. Knowledge of evidence-based/person-centered skillsets, such as Motivational Interviewing, Trauma Informed Care, Verbal De-escalation, Harm Reduction, and Person-centered language.