Who are we and why should you join us? ConcertAI is building the future of precision medicine. We use advanced artificial intelligence and real-world data to transform how healthcare and life sciences generate evidence, make decisions, and improve patient outcomes—starting in oncology and rapidly expanding across therapeutic areas.

Our teams partner with the world’s leading pharmaceutical companies, providers, and research organizations to solve some of healthcare’s most complex challenges. At the core of our innovation is Cara, our next-generation AI platform that unlocks powerful insights from complex clinical, imaging, and molecular data. Combined with our Precision Suite—which unifies real-world data, advanced analytics, and scalable evidence generation—these solutions are transforming how clinical development, regulatory, and commercialization decisions are made.

ConcertAI brings together a portfolio of purpose-built solutions, including TeraRecon, an industry leader in advanced imaging and AI-driven visualization, and CancerLinQ, the ASCO-originated oncology platform advancing care quality and large-scale discovery. Joining ConcertAI means working alongside bold thinkers, builders, and healthcare experts on innovative, high-impact products that directly improve patient lives. You’ll be part of a fast-growing, mission-driven organization at the forefront of AI-enabled healthcare, with meaningful opportunities for growth and leadership.

Your Opportunity As a Clinical Solutions Advisor at TeraRecon, you will leverage your extensive clinical expertise in CT and/or MR, 3D post-processing , AI, and advanced imaging software to lead customer success efforts and drive the strategic adoption of TeraRecon solutions. With a focus on customer advocacy , product expertise, and process optimization, you will play a key role in ensuring customers achieve maximum value from their TeraRecon investment. You will lead critical customer engagements and collaborate closely with internal teams to improve customer experience, expand product usage, and advocate for customer needs in product development .

The position is a remote US employee with travel up to 75%. How You'll Make an Impact Training & Development: Design and deliver advanced training sessions, clinical demonstrations, and workshops for clinicians and decision-makers on the full TeraRecon product suite, including 3D post-processing and AI capabilities. Oversee the creation and localization of training materials to ensure they are relevant, high-quality, and tailored to customer needs.

Lead efforts to continuously improve training processes, ensuring that clinicians of all levels can optimize their use of TeraRecon solutions. Provide expert-level guidance to customers on advanced imaging post-processing techniques and best practices. Strategic Sales & Product Advocacy: Collaborate closely with Sales, Product Management, and Engineering to identify and seize opportunities for growth and expansion within large, multi-divisional organizations.

, case studies, testimonials). Represent the voice of the customer in internal strategy meetings to influence product roadmaps, enhancements, and the development of new features based on customer needs. Process & Workflow Optimization: While onsite, confirm the optimization of clinical workflows and system integrations, ensuring that TeraRecon products are deployed in a way that maximizes operational efficiency and clinical outcomes.

Spearhead efforts to streamline internal processes and improve the customer experience, ensuring high-level service delivery and product adoption across diverse healthcare environments. Identify and drive continuous improvements in customer success practices and operational processes, aligning them with broader organizational goals.