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EdgeConneX — Milan, Lombardia
Led by an experienced management team and supported by a strong investor group, including large and experienced institutions and strategic partners, EdgeConneX offers a dynamic, fast-paced work environment where we are bringing flexibility, proximity, power, and connectivity to some of the world’s key businesses. With major offices in Herndon, Denver, and Amsterdam, we have a global footprint and a unified team of employees committed to providing a premier customer experience and delivering the full spectrum of data center solutions, from core to edge, like no other data center provider can do. Focused on driving innovation and helping our customers define and deliver their own unique vision for the Edge, at any scale, in any market worldwide, for any requirement, we are building tomorrow’s data center infrastructure, today for some of the world’s most demanding Network, Content, and Cloud customers.
The Campus Manager serves as the on-site operational leader for the assigned data centre campus, with overall responsibility for translating direction from the Director of Operations into consistent, disciplined daily execution. This role leads a team of site engineers and skilled technical personnel, oversees the application of company policies and procedures at site level, and identifies opportunities to improve operational processes within the campus or functional discipline. The position is accountable for maintaining site uptime, meeting SLA commitments, delivering preventive and corrective maintenance programmes, and ensuring effective vendor oversight and performance.
This role requires onsite training/onboarding in one or multiple other EdgeConneX locations. Expected travel in the first 6 months is significant.
Responsibilities
Lead and supervise the local site engineering team, including task allocation, work oversight, performance management, and capability development in line with EdgeConneX policies. Translate operational objectives from the Director of Operations into structured site plans, schedules, and day-to-day workflows. Own and deliver the site preventive maintenance programme, while acting as the on-site lead for corrective and emergency maintenance activities.
Implement and oversee company policies and procedures at site level, recommending improvements to local processes where opportunities are identified. Manage the CMMS to ensure work orders, asset records, and maintenance histories are complete, accurate, and up to date. Supervise third-party contractors and vendors, ensuring compliance with approved Methods of Procedures (MOPs) and EdgeConneX operational standards.
Maintain 100% uptime and ensure full compliance with customer SLAs, acting as the primary escalation point for operational issues at site level. Monitor and manage site operating costs, identifying and escalating variances to the Director of Operations as appropriate. Conduct regular assessments of building systems and recommend improvements to operational efficiency, reliability, and PUE performance.
Requirements
, promoting a strong culture of operational safety. Support site infrastructure expansion and MEP upgrade projects by coordinating with PMO, Engineering, and other cross-functional teams. Knowledge, Skills & Abilities Experience supervising professional or skilled technical teams, including assigning work, tracking progress, and reviewing performance.
Ability to interpret management direction and established processes and convert them into clear operational plans. Strong understanding of data centre electrical and mechanical systems, including UPS, PDU, generators, HV/LV switchgear, CRAC/CRAH units, and chillers. Practical experience leading preventive and corrective maintenance programmes in a mission-critical environment.
Proficient in CMMS systems and work order management.