Capital Sales Training Manager

Company Overview Join us for an enriching journey with Outset, a trailblazing medical device company that is revolutionizing the field of dialysis. Our focus is to create one high performing team, obsessed with progress, in an atmosphere that is brimming with transformative opportunities. The heart of our mission is pioneering a groundbreaking technology that redefines the landscape of dialysis, streamlining complexity and cost, because patients deserve “better” now, not some day.

At Outset we’re revolutionizing an industry and changing lives. We’re impacting what the future of dialysis looks like by creating a first-of-its-kind technology in order to reduce the cost and complexity of dialysis. FDA cleared for use across care settings, from the hospital to the clinic to the home, the Tablo® Hemodialysis System harnesses modern technology for a new holistic approach to dialysis care.

We’re giving providers time back to focus on patient care. And we’re giving patients the power to take control of their life and get back to enjoying the things they love. Position Overview This is not a traditional training role.

Outset Medical is seeking a Sales Training Manager who thrives at the intersection of commercial execution, clinical practice, and adult learning. Reporting to the Senior Manager, Sales Effectiveness, this individual will play a critical role in building and scaling the capabilities of our commercial organization during a period of significant growth and evolution. Success in this role requires far more than delivering training programs.

The Sales Training Manager will spend significant time in the field observing sales representatives, clinical specialists, managers, and customers to understand how training translates into real-world performance. Those insights will be used to design, build, deliver, and continuously improve learning experiences that accelerate competency and improve business outcomes. This role is ideal for someone who excels at facilitating training sessions and enjoys rolling up their sleeves, partnering closely with the field, building content from the ground up, and creating practical learning solutions that help people perform at a higher level.

The successful candidate will be equally comfortable developing an e-learning module, analyzing performance gaps, and spending time in hospitals alongside customers and field teams. This is a highly visible role with broad impact across the commercial organization and offers the opportunity to shape how Outset develops and enables talent for years to come.

Responsibilities

Commercial Training Delivery Facilitate onboarding and sales training programs. Deliver training at national meetings, regional meetings, virtual sessions, and field-based programs. Coach learners through application of selling skills in real-world selling and customer environments.

Support manager-led development and field coaching initiatives. Field Performance & Learning Needs Assessment Spend approximately 50% of time in the field partnering with sales representatives, clinical specialists, managers, and customers. Observe real-world application of sales, clinical, and product knowledge to identify performance gaps and development opportunities.

Translate field observations into actionable training priorities and learning interventions. Serve as a trusted partner to commercial leadership by connecting training efforts to business outcomes. Gather voice-of-customer and voice-of-field insights to continuously improve learning experiences.

Learning Design & Content Development Create training materials, job aids, assessments, facilitator guides, and digital learning assets. Partner with SMEs to translate complex clinical and technical information into practical, learner-friendly content. Continuously update and improve training materials based on business needs and field feedback.

Design and develop instructor-led, virtual, and e-learning experiences.