Business Development Representative (BDR) - EMEA

If you're energised by opening doors, sparking real conversations with hospitality decision-makers, and building pipeline that drives meaningful business — this is your role. As a BDR on Duetto's EMEA team, you'll be the first point of contact for potential customers across the region: qualifying inbound leads, running targeted outbound campaigns, and partnering closely with Regional Sales Managers to turn prospects into qualified opportunities. It's a high-activity, high-impact role with real visibility into how a global SaaS sales engine works.

What Makes Us Different? Duetto is the hospitality industry's leading revenue management platform, founded in 2012 by former Wynn Resorts executives who knew the industry needed better technology. We built the world's first Revenue & Profit Operating System — a suite of tools (GameChanger, ScoreBoard, BlockBuster, Advance and more) that goes beyond room pricing to give hotels, resorts and casinos a complete picture of their revenue and profitability.

Trusted by clients ranging from independent boutique hotels to global chains, we've been named the #1 Revenue Management Software by HotelTechAwards four years running and the #1 Best Place to Work in Hotel Tech in 2025. Backed by GrowthCurve Capital since 2024, we're accelerating our investment in AI — and we're genuinely passionate about the industry we serve. We build products we're proud of, for customers we care about.

What You'll Be Doing You'll generate and qualify new business opportunities across EMEA through proactive outbound outreach — email, phone, social, and events — researching target accounts, identifying buyer personas, and tailoring messaging to uncover real pain points and convert prospects into qualified pipeline. You'll qualify and follow up on inbound leads from marketing campaigns with speed and quality, engaging prospects in meaningful conversations that assess fit and move opportunities forward for the sales team. You'll execute outreach strategies aligned to Duetto's ideal customer profiles and regional priorities, partnering closely with Regional Sales Managers on territory plans, handoff processes, and feedback loops.

You'll leverage AI-driven tools and automation to sharpen prospecting efficiency and personalisation — and participate in regular coaching sessions with the Head of Business Development to continuously refine your messaging, qualification, and outreach techniques. You'll maintain accurate activity and pipeline data in Salesforce, tracking calls, emails, connections, and meetings to ensure visibility, forecast accuracy, and continuous performance optimisation. You'll collaborate with Marketing to improve campaign follow-up and lead nurturing, and feed market insights from your conversations back into GTM messaging and strategy.

What We'Re Looking For

You may be a good fit if you have: 3+ years in a sales, business development, or SDR/BDR role — preferably in B2B SaaS or hospitality technology Bilingual fluency in Spanish and English Strong communication and interpersonal skills, with confidence engaging senior-level decision-makers Proven ability to manage high volumes of outreach activity while keeping quality conversations and outcomes front and centre Familiarity with CRM systems (Salesforce) and sales engagement platforms (Apollo, HubSpot, or equivalent) A self-motivated, goal-oriented approach with a genuine growth mindset Strong candidates may also have: Experience prospecting into hospitality, travel, or technology industries Additional European language skills beyond Spanish and English Why Duetto? A real launchpad. BDR roles at Duetto come with genuine coaching, clear progression paths, and direct exposure to how a global SaaS sales organisation operates — it's a role you can grow fast in.

AI is part of how you'll work. You'll use AI-driven tools and automation as a core part of your prospecting workflow — not as a future ambition, but as how the team operates today.