Ready to make a real impact on global health and wellness care? Practice Better is an all-in-one platform helping health and wellness practitioners run their businesses, care for their clients, and scale their impact. Founded by practitioners in 2016, we’re now the leading EHR and practice management platform in the wellness industry, trusted by tens of thousands of practitioners across 70+ countries.

In 2023, we expanded our whole-practice care offering through the acquisition of That Clean Life, bringing nutrition planning into our platform. We’re a remote-first team headquartered in Toronto, made up of curious, driven, and empathetic people building tools that help practitioners create sustainable, independent practices; and do the most meaningful work of their careers. While most of our work happens remotely, we come together regularly for off-sites and team events to stay connected and build together.

Important notice to our applicants and job seekers: We've become aware of fraudulent messages impersonating Practice Better's recruitment team. io email addresses We will never ask you to purchase equipment, software, or gift cards We will never conduct interviews solely via text message or WhatsApp If something feels off, trust your instincts. io before taking any action.

Thank you for helping us keep our hiring process safe and transparent. Position Summary We are looking for a Director of Revenue Operations to join our growing team. In this role, you will own the systems, data, and processes that power our go-to-market engine, connecting Marketing, Sales-assist, Customer Success, and Payments into a single, insight-driven revenue motion.

This role will be reporting directly to the President. The ideal candidate is a structured systems thinker who is equally comfortable building a board-ready forecast and rolling up their sleeves to clean attribution logic or rationalize a bloated tech stack. Note: Practice Better is a remote-first company with team members across North America.

However, this particular role is currently open to Canadian-based candidates only , and preference will be given to applicants legally authorized to work in Canada.

Compensation

engines Rationalize GTM tool spend and lead consolidation initiatives that reduce cost without sacrificing capability Funnel & Pipeline Management Map and instrument the PLG → sales-assist → expansion funnel; create common definitions, SLAs, and stage-conversion dashboards Stand up and maintain PQL scoring models, routing highest-intent signals to SDRs with a PQL → SDR SLA of under 5 minutes Drive MQL → SQL and SQL → Closed-Won conversion rate improvements of ≥3 percentage points each year Insights & Experimentation Partner with Marketing on pricing and packaging tests, with Product on usage-to-revenue insights, and with Payments on take-rate optimization Roll out self-serve dashboards across GTM functions, targeting >80% weekly active usage by GTM leaders Define OKRs, reporti