Crowell & Moring LLP is an international law firm with offices in the United States, Europe, MENA, and Asia that represents clients in litigation and arbitration, regulatory and policy, intellectual property, and transactional and corporate matters. The firm is internationally recognized for representing Fortune 500 companies in high-stakes litigation and government-facing matters, as well as its ongoing commitment to pro bono service and diversity, equity, and inclusion. At Crowell & Moring, exceptional client service begins with exceptional people.

We are committed to delivering responsive, high-quality, and professional service to our clients and to one another, while continuously elevating standards of excellence across every aspect of our work. Job Summary The Legal Secretary is accountable for providing professional and administrative support to assigned attorneys. Assigned attorneys may include members of the firm’s Executive Committee and/or Management Board.

Responsibilities

Assembles and handles confidential and sensitive information. Resolves issues involving internal and external clients by phone or in person. Responsible for substantive edits and preparation of client bills.

Maintains calendar of meetings, appointments, business travel, and special events. Coordinates meetings, conferences or special events. Gathers and prepares related materials for distribution in advance.

Composes and formats legal documents, reports, and presentation materials. Proofs same for accuracy, spelling, punctuation and grammar. Collects, enters and edits time for client billing purposes.

Coordinates domestic and international travel. Prepares, submits, and tracks travel and expense reimbursements. Prepares firm communications, correspondence, and presentations in collaboration with firm’s Marketing Department or other resources.

Receives and screens telephone calls consistent with office policy and individual preferences. Refers matters to other staff and resources as appropriate. Opens, sorts and distributes mail in compliance with office policy and individual preferences.

Assists firm leadership, practice group leaders and/or business managers with administrative or operational tasks as necessary. Maintains physical and electronic filing systems to ensure accurate and efficient retrieval of information. Possesses an understanding of firm policies and procedures.

Directs questions to other staff and resources as appropriate. Assists attorneys or staff with team support as needed. Performs other duties based upon the unique practice of assigned attorneys.

Knowledge, Skills and Abilities Demonstrated ability to consistently provide a high level of quality client service to both internal and external clients. Demonstrated ability to follow directions and work effectively both independently and with others in a cooperative, enthusiastic and friendly manner to accomplish position functions and participate in team efforts. Demonstrated proficiency in the use of MS Office to produce high-quality, written communications such as memos, spreadsheets, presentations, and standard legal documents.

Must possess a thorough command of the English language including excellent spelling, grammar and punctuation skills. Demonstrated ability to communicate clearly and effectively, both orally and in writing. Ability to perform both routine and non-routine tasks with attention to detail and efficiency.

Ability to adapt to changing priorities and maintain a productive and committed work effort, meeting deadlines and managing workload. Must possess an aptitude to coordinate a variety of initiatives. Ability to apply technical knowledge or guidance, analyze and interpret data from several sources and solve problems by applying precedent or extrapolating from previous experience.

Ability to exercise sound judgment and discretion in handling and maintaining confidential information and data. Requires demonstrated poise, tact and diplomacy.